Team Lead - Cash Processing Centre (CPC)

Responsibilities:

• Open and or close the vault and Cash Centre, when assigned this duty
• Ensure the data for cash processed is forwarded on time for billing purposes
• Daily submission of relevant reports to customers, both on soft & hard copies
• To ensure compliance to the issued Group Reconciliation and Operational Cash Controls
• To ensure all containers are received into the processing floor via a signed document (e-viper transfer and are cleared from processing floor by processing them on E-viper
• Confirm any discrepancy in cash counting, escalate and logging in immediately
• Ensure cash ledgers are immediately updated on receipt or payment of cash
• Balance cash ledgers and ensure they are dual signed at the end of every shift. (All processing ledgers MUST end with a zero balance at the end of the day)
• Ensure that cash to the vault is paid via signed cash deposit form and is requested on signed cash request form
• Ensure all containers in the processing floor are labelled using white boards
• Ensure that the three levels of signatories are appended on the repatriation schedule before release of the consignment
• Be the custodian of Cash Processing tills and verify cash orders against internal cash requisitions and customer requests prior to servicing the request
• Balance cash at each shift change ensuring to compare physical cash against treasury books
• Conduct daily 3-way balancing and weekly independent cash counts
• Escalation of discrepancies to the CPC Supervisor for further handling
• Ensure all containers received in the processing floor have been processed and balanced
• Making sure that the unidentified funds are declared to management for banking into a G4S holding bank account according to the laid down procedure
• Participate in all matters of health and safety including workplace inspections
• Enforce G4S Kenya Health and Safety Management systems, ensure deviations are identified and corrected
• Ensures G4S Values are observed and promote safety awareness through understanding safety policies, legal and other requirements

Ideal candidate:

Knowledge and Qualifications

• Relevant tertiary education
• Diploma in Business studies and, or a University Degree in a business related field from a recognized University is an added advantage
• Good organizational and people management skills
• Ability to work in a dynamic operational environment
• Excellent communication skills and IT skills

Experience

• At least 5 years working experience in cash operations
• Knowledge / Experience in banking sector is an added advantage.

Technical Skills

• Financial Acumen
• Conflict Management
• Microsoft Word – Intermediate level
• Microsoft Excel – Intermediate level (Advance level are advantageous)
• Microsoft PowerPoint – Basic level
• Google suite of products

Behavioral Skills – Support

• Understanding the organizational environment
• Understanding the organization’s goals and objectives
• Dealing with changing circumstances
• Supporting and working with others
• Delivering objectives
• Dealing with complexity
• Acting professionally
• Deliver great customer service

Sharing and co-operating

• Behavioural Skills – Management
• Awareness of the marketing environment
• Delivering performance
• Working with complexity
• Managing professionally
• Customer thinking
• Collaborating and Co-operating.