Bosch Africa Careers

In the customer solution group (CSG) you will be responsible for the following tasks and topics:

• You build solution construct and develop the approach for entire Digital Twin - Integrated Asset Performance Management (IAPM) offering for energy and industrial infrastructure.
• You are responsible for planning assessment of assets at site, on-site technical discussions, holding conversation with different stakeholder & technical content creation for the proposal build.
• You create high-level solution map, statement of work, scoping, assumptions, deliverables, and risks that can be translated into a Digital Twin - IAPM solution offering, beginning with on-site data collection and ending with the generation of actionable insights.
• You enable the sales team with your expert insights during opportunity assessment and capture application or domain-specific requirements, possible solution deployment approaches & create the definition for customer success.
• Utilize your domain and technical expertise to understand client business objectives and translate them to Digital Twin - IAPM product features and capabilities & provide transfer learning to the Solution Ecosystem (SE) group.
• You will define and provide consistent feedback on bringing in the technology and product upgrades to the SE group.
• Participate in various technical forums (Internal and External), de-mystifying the capabilities of Digital Twin - IAPM which could potentially help us in positioning Bosch as a strong & reliable engineering partner.

Qualifications

Qualifications:

Education:

• You have a successfully completed degree in Mathematics, Electronics or Mechanical fields.

Experience and Knowledge:

• You have at least 10 years of professional experience in various roles related to research, development, industrial processes & automation and managing high performance teams.
• You have a concrete understanding of Industrial IoT construct with Hands-on exposure to software packages like OPC-UA, Ansys, OSISoft PI Historian, Asset optimization packages, SAP PdMS (PAI) and other Digital Asset Performance. Practical knowledge on working with analog signals, DAQ, enterprise asset management packages & engineering drawings is highly desired.

Personal Characteristics and Skills:

• Enthusiasm: You have a pioneering spirit and enjoy working in an interdisciplinary team with a high degree of personal responsibility and creative freedom.
• Personality: You have a high sense of responsibility, are reliable and a team player. You have an entrepreneurial mindset with a hands-on mentality.
• Work practice: You have an analytical mindset combined with a pragmatic, results-oriented approach.
• Language: You have very good English skills, written and spoken

Job Description

As an Indirect Purchasing Support, you will gain hands-on experience in the purchasing department of our organization. You will work closely with the Indirect Purchasing Buyer responsible for the East Africa region and the purchasing team to support with the sourcing activities related to indirect materials and services. This role offers a valuable opportunity to learn about purchasing processes, vendor management, negotiations, and supplier evaluations.

Key Responsibilities:

• Support Purchasing Operations: Assist in the day-to-day purchasing operations, including the purchase requisition process, purchase order creation, and supplier communication.
• Vendor Research: Conduct research to identify potential suppliers for indirect materials and services, and compile supplier information for evaluation.
• Data Analysis: Analyze purchasing data, such as spend reports, supplier performance metrics, and market trends, to assist in decision-making.
• Supplier Communication: Communicate with suppliers regarding orders, delivery schedules, and inquiries, maintaining professional and positive relationships.
• Supplier Evaluation: Assist in supplier evaluation processes and suggesting improvements.
• Cost Analysis: Support cost analysis and cost-saving initiatives by reviewing supplier quotes and proposals.
• Documentation: Maintain accurate and organized procurement records, including contracts, purchase orders, and supplier documentation.
• Compliance: Ensure procurement activities comply with company policies and relevant regulations.
• Continuous Learning: Stay updated on purchasing best practices, industry trends, and relevant software tools.

Qualifications

• Completion of a bachelor’s or master’s degree program in Business, Procurement, Supply Chain Management, or a related field.
• 2 years of experience in a similar field.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational abilities.
• Ability to work independently and as part of a team.
• Proficiency in Microsoft Office Suite, especially Excel.
• Knowledge of procurement principles is a plus.

Job Description

Technical Service Support (TSS) is the expert for aftersales support in the country/ region and drives the AA aftersales related activities by steering and optimizing fields of competence: Technical and product trainings, Field service, Warranty handing, Support to Automotive aftermarket (AA) sales.
Strategic topics:

• Steering and optimizing main TSS activities in the country
  • Technical and product trainings
  • Field service for diagnostic equipment business
  • Warranty handing
  • Technical support to sales of spare parts
  • Technical support to authorized workshops
• Develop and execute concepts how to increase turnover within sales of Technical trainings and Field service
• Analyze market for potential customers or additional sales opportunities
• Responsible for pricing of services
• Support customer exhibitions to promote Bosch products
• To create communication strategy for TSS services

Qualifications

Education and Experience:

• Degree / Diploma: Technical studies.
•  5-8 years in a similar role in Automotive sectors.
• Analytical background: MS Excel advanced and modelling competence.

Personal Characteristics:

• High analytical skills, problem solving skills.
• Strong communication skills.
• Strong Numerical reasoning.
• English speaking: Other languages advantageous.
• Assertiveness.
• Strong team player.
• Deadline and performance driven.

Job Description

Business Development Manager-  This position is to develop the sales opportunities with additional scope on Core Business Fields when necessary within the Africa Region.

• Develop, implement and follow-up on business development approach for key focus CBF's
• Act as the point of contact for customers and provide professional after-sales support to enhance the customers' loyalty
• Proactive approach to turnover development within region of responsibility
• Understand and continuously challenge/improve internal/external processes
• Establish best practices to enhance our existing business model
• Assist with implementation of all AA strategic levers (Build up market intelligence, Launch and drive retail concept, Enhance customer knowledge & capabilities, Execute brand communication offensive, Optimize supply chain)
• Feedback competitor activities with counter proposals and suggest innovative ideas to increase sales and improve customer experience
• Provide market intelligence on product information, market sizes, market trends, customer/end-user needs and support collection of competitor information (portfolio as well as industries) on focus CBF's
• Plan and organize key influencer events; participate if required in trade shows, congresses and support PR activities
• Insert your customer related data such as account information, activities, opportunities regularly into CRM and make use of available CRM data and reports to follow-up; Make active use also of other specific sales IT tools (SAP, MAX, etc.)

Qualifications

Education and Experience:

• Degree / Diploma: Economics/ Engineering
• Experience in marketing with development within the Automotive industry
• Must have sound knowledge of Automotive components
• Analytical background: MS Excel advanced and modelling competence.

Personal Characteristics:

• High analytical skills, problem solving skills.
• Strong communication skills.
• Strong Numerical reasoning.
• English speaking: Other languages advantageous.
• Assertiveness.
• Strong team player.
• Deadline and performance driven.

Additional Information

Dimensions:

• Meet management expectations for AA activities development
• Meet organization (AA) and customer expectations for high quality services

Major Challenges:

• Working within diverse and complex market
• Driving high performance from the organization.

Strategic topics:

• Responsible for business/sales development of Core Business Field: Diesel in the region.
• Analyze channel for potential customers and additional sales opportunities.
• Active support in development of Wholesalers, Bosch Diesel Service (BDS) & Diesel Module (BDM) network.
• Complete responsibility of On-boarding of new BDS and BDMs; including updating them on Global database (CRM & others).
• Active support in demand planning.
• Collect market intelligence about product requirements, price points, customer requirements.
• Develop concepts to turn customers or to add new product lines at existing customers (CAP).
• Develop and execute concepts how 1st trade level customers can increase their penetration with Bosch diesel products.
• Develop and execute channel specific promotions and sales supporting measures.
• Develop and execute customer binding activities to increase PULL from workshops.
• Create/Support sales pitches at the customers & channels.
• Monitor field force/sales activities in the channel (2nd trade level, BDS feedback).
• Develop, align (with country sales) and implement/maintain a performance related incentive/allowance scheme for each channel.
• Implement global customer concepts such as "Extra" (if applicable).
• Support customer exhibitions to promote Bosch products.
• Plan, manage and execute sponsorships (if applicable).
• Set up KPI measurement by customer/channel to monitor Business Plan and target achievement.
• Perform performance reviews with country sales and define measures to achieve planned customer/channel performance.
• Organizing the customer meetings to understand and resolve the issues with the customers (define/follow the set-up frequency).
• Perform Quality audits (SQA, SQT, PRT, Screening etc) of Diesel workshops; both BDS, BDM and maintain them in global database.
• Coordinate with Customer Hotlines to resolve the customer issues.
• Consulting workshops: Technical and commercial.

Qualifications

Education and Experience:

• Degree / Diploma: Technical studies.
• Technical knowledge in Diesel systems and parts.
• 5-8 years in a similar role in Automotive sectors.
• Analytical background: MS Excel advanced and modelling competence.

Personal Characteristics:

• High analytical skills, problem solving skills.
• Strong communication skills.
• Strong Numerical reasoning.
• English speaking: Other languages advantageous.
• Assertiveness.
• Strong team player.
• Deadline and performance driven.

Additional Information

Dimensions:

• Meet management expectations for turnover and concept development for workshops.
• Meet customer expectations for goods range, availability, and pricing.
• Implement a proper distribution network.

Major Challenges:

• Working within diverse and complex markets of Africa East (Kenya, Tanzania, Uganda & others).
• Driving high performance from the organisation & channel.

Job Description

Your responsibilities:

• Build strong customer relationships driving penetration of Heating, Ventilation and Air Conditioning solutions.
• Provide solutions and designs as per the customer's requirements.
• Build relationships and establish faithful customer network to achieve market penetration.
• Supervise and organize bid preparation works and ensure accuracy of bid costing.
• Prepare proposals based on the project's technical specifications and requirements.
• Lead efforts to sell Installation and future products to residential customers, homeowner organizations, professional organizations, commercial or other targeted clients within assigned territory
• Identify and conducts follow-up on leads generated through professional organizations, trade shows, community events, technicians, advertising and other lead generating techniques.
• Conduct post sale follow-up by contacting customer(s) to ensure service expectations are being met and to generate referrals.
• Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition.
• Help develop appropriate sales process and collateral for closing leads.
• Conduct market analysis to determine Bosch competitive position regarding products, pricing and service levels for areas of responsibility.
• Uncover and leverage customer and competitor insights to enhance product offering and enhance customer value.
• Assist in the development of corporate marketing material, collateral and advertisements.
• Assist in determining and implementing appropriate strategies to expand residential, retail and commercial markets.
• Participate in various networking opportunities within targeted professional, community or technical organizations.
• Interfaces and works collaboratively with the Appointed distributors to solve customer needs.

Qualifications

Education:

• Bachelor’s degree in mechanical/ Industrial engineering.
• At least 5+ years B2B Sales.
• Practical experience in commercial HVAC work. 3+ year’s Commercial HVAC/ RAC and Service experience.
• Proficiency in AutoCAD.

Experience and knowledge:

•  Possesses significant Heating Ventilation and Air Conditioning (HVAC) component, systems, and controls experience.
• Possesses commercial building construction, or operations and maintenance experience especially relating to HVAC.
• 3+ years Commercial HVAC sales experience required.
• Experience in New-business acquisition preference.
• Strong interpersonal & communication skills

Your personal characteristics and skills:

• Have good verbal, oral and written communication skills.
• Ability to work independently and  in a team.
• Be a creative thinker and self-driven.
• High willingness to learn.

Your responsibilities:

• Support existing sales operations team.
• Order planning and entry in the SAP system.
• Sales analysis and reporting.
• Ensuring contract and compliance documentation for some processes.
• Improving existing sales processes.
• Gain extensive ERP (SAP) knowledge.

Qualifications

Your competencies and qualifications:

• University degree in business administration/marketing or engineering.

Experience:

• Experience with ERP system(s).
• Excellent knowledge of Ms Office.
• Customer oriented.
• Strong Business Acumen.

Characteristics and skills:

• Good communication skills.
• Detail driven.
• Team player.
• Problem solving skills.
• Ability to understand the products.
• High degree of self-motivation & accuracy.
• Great level of flexibility & self-confidence.
• Well self-organized.

Your responsibilities:

• Develop training skills. 
• Participate in channel partner´s development (e.g., events), and TT activities for channel partner (e.g., product trainings)
• Develop customer relationship database.
• Follow up TT market trends and competitors.     
• Warranty handling and processing.                    
• Hold product trainings (specialization to products possible) to workshops in cooperation with WD event.
• Bid preparation and internal sales.
• Coordination of existing partners for installation and After Sales Services.
• Carry out follow-up activities (visit report, feedback to customer, result checking).                                
• Participate in regular and Ad Hoc meetings & telcons country level.           
• Conduct post sale follow-up by contacting customer(s) to ensure service expectations are being met and to generate referrals
• Uncover and leverage customer and competitor insights to enhance product offering and enhance customer value.
• Assist in the development of corporate marketing material, collateral, and advertisements.
• Assist in determining and implementing appropriate strategies to expand residential, retail and commercial markets.

Qualifications

Your competencies and qualifications:

• University degree in business administration/marketing or engineering.

Experience:

• Fresh graduate or young professional with not more than 1 year of work experience.

Characteristics and skills:

• Engineering background with first teaching experiences.
• Ability to sell and meet targets.
• Ability to understand the products.
• High degree of self-motivation & accuracy.
• Ability to perform well under pressure.
• Great level of flexibility & self-confidence.
• High willingness to learn.
• Well self-organized.

Your responsibilities:

• Fitting / upgrade works management.
• Site services management e.g., Maintenance, cleaning, utilities, parking, keys, assets, access cards, coffee machine.
• Asset operations Management.
• Induction / onboarding of new associates.
• Property insurance coordination.
• CO2 Neutrality end environmental topics coordination.
• HSE audits/controls coordination.
• Real Estate operations coordination.
• Be FCM department representative in Kenya and support for all relevant topics.
• Be HSE representative for RBKE sites and support for all relevant topic.
• Support with all eventual topics assigned to FCM department on demand like Car fleet, postage.

Qualifications

Your competencies and qualifications:

• Engineering degree in a technical related field, preferably civil engineering or building maintenance.
• Relevant National Diploma will be advantageous.
• Intermediate level MS Excel.

Work experience:

• Experience required in Facility Management or building/maintenance related topics.
• Professional with at least 3 years of work experience.
• MS office suite knowledge.

Characteristics and skills:

• Be dynamic, motivated with a high sense of precision.
• Be a person of the field and strong administrator at the same time.
• Building maintenance knowledge.
• Real Estate/Construction phases.
• Strong coordination skills.
• Safety at work knowledge.
• Microsoft office for reports.