Superior Homes Kenya PLC Careers

Responsibilities:

• Participate in job rotations across different departments to gain a well-rounded understanding of the organization's operations.
• Engage in authentic and challenging job experiences to develop technical skills.
• Undergo regular assessments, progress reviews, and appraisals to track personal and professional development.
• Receive guidance and mentorship from experienced professionals within the organization.
• Collaborate with mentors to set goals, discuss career aspirations, and address challenges.
• Contribute to a variety of projects and challenges to gain hands-on experience.
• Collaborate with cross-functional teams to drive business initiatives and innovation.
• Actively participate in talent development initiatives to contribute to the continuous growth and refreshing of the talent pool.
• Contribute to building an internal succession pipeline by developing leadership capabilities.
• Connect with the youth through active participation in youth-focused initiatives.
• Drive innovation within the organization by bringing in fresh perspectives and ideas.
• Be part of a purpose-driven organization by engaging in meaningful work aligned with SHK's corporate values.
• Contribute actively to the organization's growth and long-term objectives.

Requirements:

• Bachelor’s degree from a recognized university with demonstrated academic performance of Second-Class Upper Division and above.
• KCSE grade “B” plain or equivalent.
• Graduating class or with completed coursework by the time of application.
• Self-motivated, enthusiastic, and confident.

Responsibilities:

• Develop and achieve the hotel’s annual Operating Budget and Marketing & Sales Plan.
• Ensure monthly financial outlooks and Management Reports align with targets.
• Maximize room yield and hotel revenue through innovative sales practices.
• Ensure compliance with all legal and statutory regulations.
• Safeguard quality operations through internal and external audits.
• Address legal requirements, including Occupational Health & Safety and fire regulations.
• Lead and develop the Hotel Executive team for career progression.
• Provide effective leadership to all hotel team members.
• Respond to audits to drive continual improvement.
• Set short- and long-term strategic goals for the property.
• Manage relationships with key clients and participate in new client acquisition.
• Oversee all guest bookings received from various channels.
• Prepare monthly financial reporting for shareholders and stakeholders.
• Develop plans and budgets for revenues and costs.
• Implement competitive rate structures for the hotel.
• Develop and enforce standard operating procedures for the hotel and its facilities.
• Oversee procurement of operating supplies, equipment, and third-party vendors.
• Coordinate with Heads of Departments for seamless execution of activities.
• Handle complaints and oversee service recovery procedures.
• Promote sales through advertising and brand awareness programs.
• Maintain accurate and up-to-date profiles on listing and booking websites.
• Lead hiring and training processes for all staff.
• Act as the final decision-maker in key staff appointments.
• Supervise and review all professional and support staff.

Requirements:

• Possess a minimum of 5 years of robust operational and hotel management experience.
• Previous experience as a General Manager or Assistant General Manager in a hotel is a valuable asset.
• A Bachelor’s Degree in Hospitality or a related field is advantageous, though practical field experience is paramount.
• Demonstrate proficiency in budgeting, resource management, and strategic planning.
• Knowledgeable about legal and regulatory aspects of the hospitality sector.
• Exhibit experience in financial planning and analysis.
• Adaptable and adept at multitasking in a fast-paced, multicultural environment, showcasing resourcefulness in setting priorities and guiding investments.
• Cultivate and manage productive relationships with clients, team members, public officials, and the community.
• Strong communication skills, both verbal and written.
• High-level proficiency in MS Excel, PowerPoint, and Word.
• Ability to work independently, troubleshoot, and persist in problem-solving.
• Display creativity, an entrepreneurial spirit, and self-driven initiative.
• Personal qualities of honesty, integrity, credibility, and a commitment to the hotel's mission.
• Strong problem-solving skills with a bias towards a sense of urgency.

Responsibilities:

• Managing the Accounts Payable function to ensure timely and accurate ledger cards as well as promptly settlement of the supplier's payments in line with the company policy.
• Managing the Accounts Receivable function to ensure accurate and timely billing as well as collections.
• Continuous vouching of the entities trial balance to correct possible errors and to verify the general ledger accounts balances at all time.
• To maintain fixed asset registers and ensure that company's assets are not misused and that their existence is verifiable at all times.
• Ensuring financial transactions are properly recorded and accurately entered into the accounting systems.
• Ensuring compliance with government and corporate policies laws and regulations.
• Monitors compliance with generally accepted accounting principles and procedures.
• Undertake cash and bank reconciliations
• Compile and analyze financial information to prepare entries to general ledger accounts, cost centers and document business transactions.
• Take responsibility for daily stock takes, spot checks, reconciliation and timely preparation of daily sales report against expenses.
• Responsible for verification of income, receivables and debtor reconcilliation.
• Preparation of financial statements and other reports to summarize and interpret current and projected company financial position.
• Analyze transactions, processes and identify areas where additional accuracies and efficiencies can be achieved.
• Apply cost accounting methods to achieve efficient representation of cost center performance.
• Reconciliation of general ledger accounts.
• Responsible for filing statutory deductions
• Maintain system of accounts and keep records on all company transactions and assets up to date.
• Formulation and Implementation of budgetary Controls.
• Assist with the Strategic functions of the Finance Department.
• Technical and Financial Analysis for site management.

Requirements:

• A Bachelor's Degree in Accounting or Finance with a preference for second class upper division.
• A CPA - K holder (Mandatory)
• Must have a minimum of 5 years' recent experience in a similar role.
• Must have proficiency in Sage Accounting System.
• Proficiency in Microsoft Office and email applications.
• Must be a candidate of unquestionable integrity.
• Should also be dynamic and a team player.
• Excellent Analytical Skills
• Ability to work under tight deadlines.

Responsibilities:

• Supervising various teams i.e housekeeping, landscaping, and catering teams.
• Ensuring the houses and furniture are well maintained.
• Oversee the maintenance and running of the clubhouse.
• Managing budgets and ensuring cost-effectiveness.
• Liaise with the marketing team to get bookings for the available bed nights.
• Process reservations from the sales and travel agents.
• Respond to all issues and queries with prompt attention.
• Process reservations via email, phone calls or text for Pazuri at Vipingo and plan accordingly with housekeeping and catering.
• Know the selling status, rates, and benefits of all packages plans.
• Create and maintain reservation records by date of arrival.
• Process advance deposits on reservations.
• Track future room availabilities on the basis of reservations.
• Coming up with initiatives to improve the performance of our OTA’s and ensure client give us reviews.
• Ensure clients have a great experience and attend to any issues raised promptly.
• Purchase and reconcile all items needed for catering and housekeeping.
• Share a weekly report on number of reservations and status of the houses.

Requirements:

• Have a diploma or degree in hospitality management.
• Strong organizational and time management skills ability to adhere to deadlines, multi-task and be able to prioritize.
• Entrepreneurial spirit with demonstrated creativity & innovation in business.
• Ability to learn quickly and manage workload in a demanding environment.
• Experience with Microsoft Office (Word, Excel, PowerPoint).
• Outstanding communication skills with a strong attention to detail.

Responsibilities:

• Database Management – develop and maintain a comprehensive electronic database of all residents.
• Receipts and Payments – service charge collection from residents and making payments to suppliers.
• Debt collection – invoice and write demand letters to residents once the service charge and utility bill payments falls due.
• Budget and Financial Accounting – prepare annual budgets, monthly financial and management accounts. Analyze the financial statements to ensure accuracy and clear audit trail.
• Coordination and Office Administration – supervise contracted service providers especially those charged with the responsibilities of security, lawn and gardening service and garbage collection.
• Management of Committee Affairs – preparing Resident meeting agenda, taking minutes, preparing a quarterly bulletin to residents and ensuring effective follow-up and implementation of all resolutions.
• Rules and Regulations – enforcing the rules and regulations of the estate as laid in the Deed of Covenant of the estate.
• Any other duties as may be assigned to enhance the smooth running of estate affairs.

Requirements:

• Relevant degree/diploma in Business Administration, Finance, sales marketing, Commerce, or any other real estate related field.
• Must have over 3 years’ experience working within the property/real estate environment with at least 1 year management or supervisory experience.
• Hands-on experience in operations, finance and sales including basic book keeping skills.
• Should be an enthusiastic team-player who is detail -oriented and action -focused.

Responsibilities:

1. Identify and check daily maintenance of mall equipment and services
2. Check and fill in all daily, weekly and monthly checklists required on time and file for record purposes.
3. Check all mall fittings i.e., toilets; their status and plan to repair where necessary.
4. Checks and replace light fittings inside ladies and gents’ toilets, corridor passages and parking areas
5. Checks all fire equipment on the premises as per the planned schedule.
6. Respond promptly and efficiently to tenant maintenance requirements.
7. Checks all plumbing equipment such as standby pumps, sump pump, water tanks, water fountain etc. and report timely on issues that need to addressed.
8. Regularly check on the CCTV control room and support the security team where necessary.
9. Perform visual checks of the electrical distribution boards to ensure no loose wiring, etc.
10. Ensures that you are familiar with how the emergency equipment functions and what the emergency procedures are.
11. Ensure the preventive maintenance schedule is done and followed through as required.
12. Perform repairs where necessary and if there are areas that require extensive works, advise the estate manager for immediate action.
13. Ensure that all duties are performed in accordance with the established safety policies and department procedures and work to ensure that OSHA requirements are effectively implemented.
14. Perform proper inspection and quality control checks of tenant fit out, during and on completion.
15. Assist tenants when they move into their units and ensure the unit is in good condition both before and after fit out, once they choose to handover the premises.
16. Reports all items to the estate manager especially if tenants have lodged complaints.
17. Ensures that urgent matters are reported immediately and attended to immediately

Requirements:

1. Minimum of two years working in a building/ real estate environment will be an added advantage.
2. Must be aware of how to read and follow blue prints.
3. Must have basic knowledge of maintenance functions and safety protocols.
4. Must have plumbing and/or electrical skills.
5. Must have a technical diploma/ certificate.

Primary Responsibility:

The Hospitality Sales & Marketing Executive will be primarily responsible for executing the sales & marketing strategy of the hospitality units with the ultimate objective of maximizing revenues across all revenue generating outlets to include room nights, conferences and events, and food and beverage.

Responsibilities:

1. Social Media Management: Manage all assigned social media profiles and work on strategies to grow engagements and followers.
2. Content Creation: Ability to create content and work with content creation agencies to showcase our entities.
3. Developing monthly content plans for marketing campaigns whilst maintaining an adherence to brand guidelines.
4. Influencer Marketing: Reach out to influencers and strategize on how they can help you sell the products more.
5. Website Management: Review the website weekly and make changes as and when required.
6. Have an understanding of SEO.
7. Must be able to create packages and offers to attract the retail market
8. Must have an understanding of Online Travel Agencies (OTA’s) in order to manage all assigned OTA’s.
9. Grow our partnerships with travel agents.
10. Conduct research on market trends, brand audiences, competitors and end-to end consumer journey to drive engagements and conversions.
11. Email Marketing: Managing the current database and coming up with creative ways on how to build our client database. (Knowledge of Mailchimp will be a Plus).
12. Rolling out marketing plans and product campaigns.
13. Leading creative projects including but not limited to photo shoot/ video shoots for product ads.
14. Conducting social media audits to ensure best practices are being used.
15. Respond to all issues with prompt attention.
16. Functional understanding of the product. Can communicate and present the value proposition of the product to the customers and colleagues.
17. Performing administrative tasks to ensure the functionality of marketing activities
18. Preparing promotional presentations and organizing promotional events.
19. Building strong relationships with customers.
20. Devise and implement the overall sales and marketing plan for the facilities and actively monitor its progress in terms of achieving KPI’s, budgets and revenues.
21. Build-on and develop relationships with our current clients.
22. Analyse current markets and identify new markets and potential clients.
23. Organise and conduct site inspections and familiarization trips in conjunction with the Hotel team.
24. Develop and agree departmental sales plans and communicate them clearly to all parties.
25. Ensure in house promotional material is current, effective and supports any new sales and marketing promotions
26. Where necessary devise adverts for the promotion of the Food & Beverage departments in the local market.
27. Ensure that all client correspondence is tracked and recorded, including quotations and contracts.
28. Submit weekly Sales & Marketing activity reports to the C.E.O and General Managers

Requirements:

1. An undergraduate degree or diploma in any field
2. 4 years’ experience in sales & marketing, hospitality industry
3. Strong organizational and time management skills ability to adhere to deadlines, multi-task and be able to prioritize
4. Entrepreneurial spirit with demonstrated creativity & innovation in business
5. Experience with Microsoft Office (Word, Excel, PowerPoint)
6. Outstanding communication skills with a strong attention to detail

To maintain purchase, pricing reports, and replenish stock levels.

Responsibilities:

1. Purchase, receive and forward all goods & deliveries in & out of the hotel to the correct point of the contact/storage area.
2. Monitor and take inventory on regular basis to complete orders based on par levels or needs.
3. Maintain clear and organized records to ensure all reports and invoices are filled & stored properly.
4. Responsible to verify all goods arrived as per the agreed purchase, delivery note and agreed quantity has been received.
5. Ensure cleanliness of all areas, keeping storage areas clean & tidy and in in strict compliance with hygiene regulations.
6. Ensure all store requisitions are signed by concerned Head of departments (HoD) and approved by FC/GM according to the hotel’s operations procedure.
7. Ensure store requisition form is signed by the person collecting the goods and enter into the inventory count from the system. Post all invoices using the Material Management System (MMS).
8. Conduct inventory audits to determine inventory levels & needs.
9. Conduct physical stock audits on a regular basis & the physical count to tally with inventory count from the system.
10. Any differences between the manual count and system have to be investigated and the information to be given to the Finance Department.
11. Assistant in finding out any cost discrepancies and complete requisition forms for inventory and supplies.
12. Extend all requisition on a daily basis and update the inventory management software/system.
13. Work closely with all departments to order, purchase and receive items and equipment.
14. Keep accurate recordings of all incoming and outgoing goods & notify the store manager/supervisor of any low stock levels.
15. Identify and report any slow-moving items to avoid over purchasing.
16. Verify and track received inventory & complete inventory reports and logs.

Requirements:

1. 2 years’ experience of stock control in a hospitality Industry.
2. Positive attitude & good communication skills.
3. Flexibility to respond to a range of different work situations.
4. Ability to work on your own or as part of a team.
5. Familiar with Material Management Systems (MMS)
6. Familiar with inventory Management software.
7. Keen to detail.
8. Must have a valid driving license.

Responsibilities:

1. Prospect, acquire, and manage clients.
2. Prepare and present client proposals and follow leads and opportunities.
3. Promote sales of properties through arranging site visits, conducting open houses, activations and exhibitions in the quest to close sales within prescribed timelines.
4. Work with cross-functional teams to optimally package and brand real estate properties so as to deliver sales.
5. Assist in developing and implementing appropriate marketing and sales strategies and prepare quality listings and deploying publicity to realize sales objectives.
6. Prepare timely and accurate reports on sales activities and productivity and attend sales and management meetings.
7. Develop, maintain and update existing CRM databases with the end-goal of achieving data quality and accuracy.
8. Offer exemplary customer service while interacting with current/potential clients and stakeholders.
9. Other related duties as assigned for the purpose of ensuring efficiency and effective functioning of the sales team.

Requirements:

1. A graduate from a reputable University.
2. An understanding or interest in property markets.
3. Zeal, and a passion for sales.
4. Presentable, attentive to detail, aggressive, highly numerate.
5. Great networking and ability to handle diverse and high-end clients.
6. A high degree of emotional maturity, good command of English with excellent written, presentation, and reporting skills.
7. Basic appreciation and proficiency of digital and social media.
8. Any past experience you have in the real estate industry will be an added advantage.
9. Excellent computer skills and proficiency with MS Office, any CRM, experience using online tools such as Zoom to present & Slack to communicate. You must also be prepared to register with Upwork.com where we will manage our relationship with you.
10. Excellent communication, interpersonal, problem-solving, presentation, and organizational skills.