Tony Blair Institute For Global Change Careers

Role Summary

• The Country Director has accountability and oversight across all in-country projects and will lead work on public sector reform, foreign policy advisory, digital transformation, and health-sector reforms, among others.
• The Country Director will work closely with government counterparts in senior leader offices and related ministries and agencies as required by the workstreams.
• More broadly, the Country Director leads client-facing engagements, engages in business development activities, and develops the next generation of advisory leaders for TBI.
• This is an exciting senior leadership opportunity requiring exceptional candidates with relevant experiences and competencies.

Directors possess the following accountabilities and responsibilities:
Client relationship

• Through the delivery of quality and relevant insights, build and maintain a relationship of trust with the President
• Be able to suggest and convince your counterpart on key development priorities that TBI could be supporting, which place sustainable social and economic development at their core.
• Hold operational accountability for the effective management of client relationships with co-development (with Regional Director) of account prospects expected.

Team management and internal coordination

• Provide strategic direction to the team on various workstreams, ensuring efficient project planning, effective task allocation and follow-through.
• Provide direct support to your team when needed, including through sharing content knowledge, supporting in analysis or in development of client deliverables
• Be receptive to team’s professional and personal concerns, ensuring their well-being and acting as a coach to improve their professional skills and on the job satisfaction.
• Ensure projects bring the very best of TBI to clients by harnessing the skills, knowledge, and capacity of political, policy and research functions across TBI, including the Global Client Solutions team.
• Hold final accountability for the quality, timeliness, and scope alignment of client-facing deliverables.

Administration

• Hold final accountability for the efficacy and efficiency of project teaming, including management of performance reviews for the project team.
• Keep the Regional Director thoroughly updated on workstream progress and potential bottlenecks.
• Lead the development of internal TBI policies for the country, risk register and emergency security package, and ensure TBI staff follow country protocols.
• Contribute to regional recruiting effort.

Person Specification

• At least 10 years of professional experience of which at least 6 years holding an advisory function to senior public sector clients.
• A graduate degree in Public Policy, Economics, International Relations or Political Sciences; under-graduate degrees and graduate degrees in other areas can be considered with relevant equivalent experience.
• Strong experience working in strategy development, particularly experience in management consulting, is highly advantageous.
• Proven ability to lead engagement with public sector clients, with experience in Africa a distinct advantage.
• Expertise in a topic and/or function salient to public sector advisory (i.e. public policy, international relations, education and social policy, digital transformation etc).
• Ability to effectively manage small-to-mid sized teams comprising a variety of skill-sets, nationalities and cultural backgrounds with an ethos focused on team success and genuine motivation for colleagues’ performance, growth and well-being.
• An ability to work independently, think strategically and produce well-structured client-ready deliverables, including PowerPoint.
• Excellent interpersonal and presentational skills; able to quickly establish his or her credibility with the client.
• Ability to operate within sometimes sensitive political contexts and be attuned to potential areas of conflict or tension. Apply sound judgement in all external engagements on behalf of TBI.
• An awareness of international relations trends, particularly related to Africa.
• A high level of comfort working in a fast-paced environment and handling multiple diverse workstreams at once while maintaining the ability to prioritise effectively.
• Strong written communication and executive reporting skills.
• Business fluency in English required.

Role Summary

• The Advisor - Climate will be an embedded function in the office of Kenya’s Special Envoy on Climate Change and will play a pivotal role in facilitating the government's efforts to achieve the President's National Agenda on Climate, aligned with the bottom-up economic transformation strategy, driving tangible outcomes in alignment with national development objectives.
• They will be an integral member of the TBI Kenya team, working closely with the Country Director and Deputy Country Director to support the execution of government climate priorities and collaborating with the Global Client Solutions Climate and Energy Team on wider strategy. They will actively engage the country's workstreams to ensure the smooth integration of our various projects, including tech offerings, and to explore opportunities for developing innovative digital climate solutions whenever possible.

Strategic Planning:

• Contribute, facilitate, and take the lead in developing and coordinating the implementation of strategic plans to achieve national climate objectives in alignment with the government's priorities
• Provide strategic thought leadership guidance on integrating climate goals into broader national and regional development agendas as envisioned by the HoS
• Lead the development and evolution of TBI’s Climate Policy and Delivery offer in Kenya in line with best global practice
• Develop internal frameworks, guides, tools, playbooks, and documents which effectively capture our offer and solutions
• Engage with key stakeholders, including government officials, NGOs, private sector entities, and local communities, to build partnerships and support for climate initiatives
• Cultivate strategic climate partnerships and serve as a liaison between the office of the Special Climate Envoy and TBI to external organisations working on climate issues

Government Collaboration:

• Collaborate with the government to understand and align climate initiatives with the President's National Agenda on Climate and the bottom-up economic transformation agenda priorities
• Facilitate communication and coordination between various government departments and agencies involved in climate-related activities, as guided by the Special Envoy on Climate Change
• Work on capacity-building initiatives to enhance the skills and knowledge of government officials involved in climate-related activities
• Working with the MoEnv and other technical government departments and actively contribute to climate action as envisioned by the President and Climate Envoy
• Support the government's efforts on regional and global climate priorities by participating in international forums, conferences, and collaborations
• Foster partnerships with other nations and organisations to address cross-border climate challenges

Integration of the Tony Blair Institute's Value Proposition:

• Advance the Tony Blair Institute's value proposition by integrating innovative approaches and solutions into climate initiatives.
• Collaborate closely with the Global Client Solutions Climate and Energy Team to ensure alignment with the institute's overall goals

Monitoring and reporting:

• Working with GCS Climate and Energy and TomP Teams, design and implement a delivery dashboard that will be integrated into the overall government delivery dashboard for tracking Kenyan climate initiatives and projects
• Establish a robust monitoring and evaluation framework to track the progress of climate initiatives
• Prepare regular reports on the achievements, challenges, and recommendations for improvement to be shared with relevant stakeholders

Person Specification
As a senior advisor we are looking for an expert who can engage with and support governments at the highest level. We are looking for an experienced candidate:

• Relevant degree or educational background in environmental science, climate, political science, policy, economics, business, or related fields
• Extensive experience of climate change/sustainability at a service lead level
• Ability to implement management consulting and delivery principles highly desirable
• Have proven experience working with African governments, particularly in Kenya
• Experience in managing complex programmes is highly desirable
• Familiarity with Kenya and Africa's climate change priorities
• Strong political acumen and judgement with the ability to rapidly develop relationships with technical leads and senior government officials
• A proven record of successful delivery, whether policy, operational, or functional
• Experience in developing strategic action plans and designing delivery mechanisms
• Effective communication skills, both written and oral, include presenting information in a concise, insightful, and structured manner
• Strong problem-solving and analytical skills
• Ability to work independently, think strategically, and translate strategies into concrete and implementable plans with strong attention to detail
• Ability to work under pressure and coordinate with multi-disciplinary stakeholders
• Fluency in English is required; Swahili proficiency is an advantage
• The right to live and work in Kenya is required

Role Summary

• This role is responsible for the design, delivery and monitoring of Security, Resilience and Technical Operations (SRT) best practice standards and support. The purpose is to ensure that the regional portfolio is meeting their Duty of Care obligations, are consistently building the level of maturity required to maintain operational resilience, business continuity and crisis management capabilities and are empowered to effectively manage technical operations, including new country start up.
• As well as working closely with the Internal Operations team and Institute counterparts, the role has direct line management responsibility for the relevant Regional Security and Technical Operations Advisors. This role requires a focus on empowerment, capacity building and technical mentoring to operationalise contextually appropriate frameworks.

Key Responsibilities

• The Head of Security, Resilience and Technical Operations is either directly responsible for implementing the duties below or provides oversight of staff and/or departments that perform these functions.

Core Areas

• Support the development and enhancement of SRT global frameworks that deliver simple, and effective guidelines, monitoring their operationalisation in the regional portfolio
• Ensure countries are working to best practice standards and regional roles are empowered to delivered contextualised and relevant SRT support
• Conduct regular quality assurance, including in-country technical assistance visits, supported by capacity building and technical mentoring to ensure active SRT management in the regional portfolio
• Highlight and drive required updates to central policy to ensure that the Institute is efficient and meets duty of care obligations.
• Conduct training needs assessments, develop and deliver relevant training in the regional portfolio
• Build networks with other SRT regional portfolios to foster and encourage learning
• Work with Country Directors and Regional Security and Technical Operations Advisors to empower Operations Assistants at country level
• Build an accurate evidence base to support SRT business cases and aid Institute counterpart’s decision making
• Support the development of SRT Objective and Key Results (OKRs) in line with the strategy and workplans
• Be confident in escalating operational demands and specific support needs
• Deputise for the Director of Security, Resilience and Technical Operations, as required
• Cover any other duties, where capacity and availability permit and where they are communicated and agreed in advance, with the Director of Security, Resilience and Technical Operations
• Work with People Operations to embed safeguarding policies and procedures in the regional portfolios

Security

• Support the Director of Security, Resilience and Technical Operations in the enhancement and implementation of the Institute’s Security Risk Management Framework
• Ensure that the regional portfolio is meeting their Duty of Care obligations by supporting the Regional Security and Technical Operations Advisors to identify gaps and develop and implement enhancement plans
• Oversee the delivery security risk management culture and implementation, including tracking the development and implementation of Essential Security Packages
• Work with Regional Security and Technical Operations Advisors to ensure the correct balance of security strategies in relation to the nature, type and frequency of threat
• Lead on the technical delivery of security and operations advisory to high-risk countries
• Act as the lead in context and threat assessments, risk assessments, contingency plans and stakeholder and traveler briefings, for non-normal travel situations
• Maintain an active security network, proactively engaging with the relevant governments, security forums, agencies and organisations to ensure active monitoring and response to emerging threats within the regional portfolio
• Advise on and conduct successful access negotiations in both new and existing countries in the regional portfolio

Resilience

• Work closely with the Director of Security, Resilience and Technical Operations to increase the Institute’s capacity to identify and manage enterprise level risks
• Support the Director of Security, Resilience and Technical Operations to build the crisis management capacity of the Institute through policies, procedures, training and special contingency insurance
• Ensure that the regional portfolio is empowered to consistently build the level of maturity required to maintain operational resilience, business continuity and crisis management capabilities.
• Build a calendar of trigger events, including elections, within the regional portfolio and support Regional Security and Technical Operations Advisors to deliver tailored contingency plans for the relevant countries
• Act as the security lead or regional specialist on the crisis management team
• Act as Duty Officer as part of the SRT team roster to ensure that the Global Emergency Number is appropriately staffed
• Support or lead the review of incidents and ensure that lessons are identified, and corrective action plans are created, implemented and monitored

Technical Operations

• Support the Technical Operations Coordinator, Facilities Manager and Regional Security and Technical Operations Advisors to develop, implement and maintain the policy, capacity and systems to deliver effective logistics, fleet management, asset management and facilities management
• Build accurate evidence bases, business cases and bid analysis to ensure efficiency and cost-effectiveness around SRT related international procurement projects
• Work with Finance Operations to ensure that policies, protocols and resources are contextually appropriate for, and implemented in, the regional portfolio
• Support the Travel Manager to ensure that travel policy and protocols are fit for purpose within the regional portfolio, including empowering the Regional Security and Technical Operations Advisors to deliver and maintain the policy commitments
• Work with relevant stakeholders to identify and manage the risks surrounding events held in the regional portfolio
• Undertake, or support, remote research and scoping missions for new country start-up projects, including the identification of contextual factors, threats, risks, mitigations, contingencies and programme design, delivering clear advice to the Institute on risk appetite considerations
• Work with Institute counterparts to identify, manage and implement SRT special projects

Representation and Coordination

• Work with peers in People Operations, Digital Operations, Legal Operations and Financial Operations to enhance global frameworks, regional empowerment and operational agility
• Deliver high quality technical advice to the Institute
• Work in partnership with regional operations and security advisors to ensure that they have the required knowledge, understanding and support to deliver policy and procedures on the continent
• Act as a trusted critical friend to Managing Directors, Regional Directors, Regional Head of Operations and Country Directors, building relationships that enable them
• Support Managing Directors, Regional Directors and Country Directors in the development of SRT related budgets

The Ideal Candidate
This is a leadership role requiring an exceptional candidate:

• With significant and demonstrable security risk management experience in multiple country contexts and at a regional level, in the government, government advisory, management consulting or non-profit sectors
• With strong operations management experience in multiple country contexts, in the government, government advisory, management consulting or non-profit sectors
• Who has a deep understanding of the legal, moral and contractual elements of Duty of Care, at all organisation levels
• Who has demonstratable experience of implementing and monitoring global Security, Resilience and Technical Operations frameworks
• Who has managed incidents and critical incidents, including guiding crisis management teams to deliver effective responses and embed incident-based learning
• With a track record of leading high-performing teams and proven ability to build, inspire and retain teams to achieve exceptional objectives, in varied country and programme contexts
• Who has qualifications in and/or experience of implementing, ISO 31000 (Risk Management) and PRINCE2® Project Management models and understands how to effectively contribute to cross team collaboration and projects
• Who is a skilled written and verbal communicator and influencer, from executive office level through to technical level, is adept at speaking to senior leadership, knows how to navigate ambiguous environments and is comfortable at managing up and beyond hierarchy
• Who has the ability and confidence to work independently and as part of a committed and interdisciplinary team
• Who is strategic, entrepreneurial, can challenge the status-quo and develop plans for successful delivery of challenging objectives.
• Who understands and practices the importance of integrity and confidentiality
• Who is pro-active, solution orientated and delivery focussed, acting as a thought leader and change agent within and beyond SRT and Internal Operations
• Who ideally understands information security and digital security contexts, risks and mitigations.
• Who is ideally proficient in some of the common languages spoken throughout the regional portfolio
• Who has deep residential experience in some of the countries in the regional portfolio

Role Summary

• The Tony Blair Institute (TBI) continues to rapidly grow its team in Africa. To support our work, we are recruiting an outstanding candidate to lead the recruiting function in Africa in all its recruiting needs, sourcing strategy and execution, recruitment programs design and implementation as well as creating exceptional candidate experience throughout the recruitment process.
• The role will report to the Executive Director, Africa and will work closely with the Leadership Team across the region as well as the central teams in the UK and Globally and will help the Institute to attract exceptional talent in a timely, efficient & cost-effective manner while promoting diverse & inclusive hiring practices. This is a critical, external facing role in the People Team that will help to shape the growth of the Institute through the attraction and retention of exception talent at all levels of the organization.
• This role can be based in either Johannesburg or Nairobi. Both locations require applicants to have the RTW in Country.

Key Responsibilities

• This role will lead the recruitment function in Africa to attract and retain top talent and will be the brand ambassador for the Institute in our recruitment processes.
• Working closely with the Africa Leadership Team, People Team and the Hiring Managers, this role will act as a talent strategist and will define, develop, and embed a fit for purpose hiring strategy to meet the hiring needs of the Institute whilst serving as a strong partner and a consultative resource to all the stakeholders.
• Whilst leveraging on the power of technology, develop and implement new and innovative methods of talent acquisition, measuring performance through key metrics and continuously improving standards to meet the evolving needs of the Institute.
• Partner with the people team on various recruitment projects and employer branding initiatives to position TBI as an employer of choice to attract and retain the best talent at all levels of the organization.
• Develop a talent pipeline and talent pools to meet the critical hiring needs of the Institute and to significantly reduce the Time to Hire.
• Engage successful candidates to present and negotiate, offers of employment and work closely with Hiring Managers and the business in making the hiring decisions.
• Implement efforts to deliver exceptional candidate experience at all stages of the recruitment process, and to ensure that successful candidates have a positive and engaging experience in their onboarding to the Institute.

Role Summary

• TBI’s Global Client Solutions (GCS) team is at the heart of how we define “what we do” and then distribute the best of the Institute and our networks to global leaders through our country advisory teams. As a centre of excellence, GCS is comprised of functional and sectoral experts who provide valuable counsel, technical support, thought partnership, strategy, and surge capacity to our embedded advisors working hand-in-hand with governments.
• GCS’s Delivery Anchor Team (DAT) specialises in the processes, tools and techniques used by political leaders to steer more effective and faster implementation of government priorities. Delivery is at the heart of TBI’s origin story and offer, beginning with Mr. Blair’s time in Downing Street when he established the first government Delivery Unit. We are driven by outcomes and have a laser-focus on making government work: ‘getting things done’ and ‘making change happen’ in complex delivery ecosystems while constantly leveraging lessons from the frontline and innovating to offer best-in-class delivery solutions to our clients.

Please note that if you are applying for the role in Nairobi you must have the right to work in Country.
As TBI and our delivery work is growing rapidly in the Americas, EMEA and Asia, we are hiring global Senior Delivery Advisors with extensive experience working with, or for, governments to join our growing team supporting political leaders and partners on making change happen through innovative delivery mechanisms.

• The role will be situated centrally, primarily providing expert support to our in-country TBI advisors, our partner governments, and other key stakeholders worldwide on strengthening their delivery systems and to deliver concrete results to their citizens.
• This is a senior expert role requiring exceptional candidates with relevant expertise, deep networks and experience working with governments, development and technical partners active in delivery. Global experience, or experience translating your expertise in diverse contexts is a must.

Key Responsibilities

Support regional & country directors and their embedded delivery teams

• Quickly become a valued and supportive go-to expert across the Institute on matters of Government Delivery
• Lead or contribute to scoping and diagnosis exercises to understand senior leader’s visions, opportunities and challenges, and the key drivers of deliver
• Support business development efforts with technical expertise and facilitate high level discussions with senior government counterparts on TBI’s scope of work and approach
• Provide expertise input, thought partnership, quality insurance and advice to Regional Directors, Country Directors and Advisors on their delivery projects throughout and at critical milestones, ensuring end-to-end impact and utilisation of TBI Delivery best practices and tools, methods and approaches
• Support project teams to assess and build the capacity of government counterparts to effectively implement their Delivery strategies

Innovation in Delivery and thought leadership

• Support the Director of Delivery in strategy development and implementation, maintaining intelligence on market needs, competition and gaps in the Delivery ecosystem
• Contribute to strengthening TBI’s Delivery offer and methods by identifying gamechangers, leveraging feedback and thinking creatively to champion the design and mainstreaming of new delivery solutions and their adaptation to different contexts
• Ensure feedback loops between the implementation of our delivery offer with areas like strategy, policy, strategic communications and private office functions
• Contribute to positioning the practice and TBI as thought-leaders in this space by being a spokesperson on key topics, including participating on panels, writing blogs and articles, and networking strategically
• Support building out of the Institute’s network of exceptional external advisors who can provide tactical surge support on critical programme milestones and input into our asset evolution

Development of strategic partnerships

• In collaboration with the Strategic Partnerships and Initiatives team, support the development and nurturing of relationships with existing or potential strategic partners to support TBI’s fundraising, business development, thought-leadership, policy influencing and programme delivery
• Ensuring that the partnerships reflect TBI’s proprietary Delivery methodology, impact on the ground, and strategic priorities
• Develop annual plan to support implementation of strategic partnerships relevant for Delivery Anchor Team
• Collaborate with internal stakeholders to strengthen TBI’s overall approach to Delivery partnerships, including having efficient approaches for partnership knowledge management

Person Specification
This is a role in a fast-paced globally situated team working out of different geographies and in complex policy areas. We are looking for candidates with proven track record of leadership and delivery in the public or private sectors, in multiple country contexts, who can demonstrate the following:

• Experience leading a Delivery Unit and/or supporting the set-up of Delivery Units in multiple countries with demonstratable success in achieving tangible outcomes for citizens
• Extensive experience in a leadership role, cutting across centre of government, delivery, and/or management consulting globally (including in Africa and developed country contexts)
• Experience with project development and project management
• Ability to work and interact at the highest levels of political decision-making structures in Governments and to support the emergence of trusted relationships
• Strong political acumen and able to rapidly develop an understanding of the needs of senior officials
• Highly developed analytical skills that can be deployed in a range of contexts
• Ability to work in the face of a range of competing views and priorities, possessing highly developed negotiation skills
• Exceptional communication, drafting and presentation skills
• An ability to work independently, think strategically and translate strategies into concrete and implementable plans; an acute attention to detail, as well as organisational and communication skills
• Proven ability and experience leading and managing people and teams
• Strong team player with excellent soft skills as well as flexibility to help where needed
• Able to motivate and influence others, including TBI country specific roles, as well as funders, government counterparts and partners
• Willingness to travel extensively, sometimes at short notice, in particular to TBI’s countries of operation
• Strong sense of ethics, discretion and perseverance required
• Experience of living and working in developing countries is strongly desirable
• Fluency in English is required. Fluency in French and Spanish is highly desirable

Role Summary

• We are looking for a Senior Manager to be responsible for supporting TBI’s Africa regional management. This role is a new management role that has come up following TBI’s growth in the Africa region.
• This role will work closely with the Managing Director and Executive Director, Africa & senior regional leadership in delivering the OKRs set by the Senior Executive Team. The Senior Manager role will provide assurance that regional project requirements, deadlines, and schedules are on track. The post-holder will also bring consulting methodologies to provide high-quality implementable advice to the way the regional management team operates.

Key Responsibilities
Leading performance reviews and measurement of impact

• Be accountable to the Managing Director for supporting the strategic direction of the Institute, specifically the annual strategy setting and quarterly review process, playing a supporting role in workstream design, based on TBI’s mission and approach.
• Support TBI team members in Africa to develop new strategic opportunities with counterparts.
• Monitor and report to the Managing Director the implementation status of the OKRs, ensuring workstreams are on track against project requirements and schedules.
• Support the planning and evaluation cycle to regularly assess whether the strategy is ‘working’ and adapt rapidly in response to new challenges and opportunities. Including:
• Ensure there are clear Objectives and Key Results (OKR) framework for regular monitoring, using the organizational Theory of Change and impact tools. Lead regular project performance reporting, including the quarterly review process
• Deploy a strategic approach to review project progress, consider alternative approaches and re-set workstream objectives accordingly (within the OKR framework), with approval from the Managing Director
• Prepare status reports and establish effective project communication plans to key stakeholders (e.g., governments, donors etc)
• Support the regional team to conduct post project evaluation and identify successful and unsuccessful project elements
• Act as a thought partner to the Managing Director on development of the commercialisation strategy. This includes design and monitoring progress towards achieving set targets
• Africa Advisory leadership focal point for the Advisory Performance and Quality team
• Work collaboratively with colleagues and perform other duties as reasonably required to achieve the goals of the Africa team and the Institute

Support the Executive team to build and manage a high performing team.

• Challenge ways of working in the team to drive impact and maintain delivery quality with a high bar towards performance
• Where appropriate, coach TBI technical experts to problem-solve delivery issues and unblock bottlenecks in the above-mentioned technical areas and workstreams
• Role-model TBI’s culture, living and representing TBI’s values.
• Contribute analysis, lessons learnt, case studies and/or policy papers as necessary

Lead special projects.

• Oversee special projects and initiatives on behalf of the Executive team
• Ensure projects are in line with our strategic objectives and are delivered on time, within budget and to the required quality

Person Specification

• We are looking for an outstanding individual with high levels of enthusiasm, drive, resilience, a can-do attitude, and ability to consistently achieve results in a fast-paced environment; an individual with a proven track record of leadership and delivery in the public or private sector; with a solid background in public/civil services worldwide; strategy consulting; relevant industry experience; private equity, finance, or international development.

The requirements that should be met are:

• Significant experience in government advisory or management consulting, chief of staff setting and comfortable working in a fast-paced environment
• Experience in the development and implementation of project management and/or matrix frameworks and being an all-rounder with ability to adapt and read the room quickly
• Have strong political acumen; being able to develop an understanding of the needs of senior officials and manage & motivate internal stakeholders towards common goal
• An ability to work independently, think strategically and translate strategies into concrete and implementable plans and present that comfortably in easy-to-understand manner
• Exceptional problem-solving and analytical skills, including sound knowledge of data analysis, strategic planning, and project management tools
• Ability in influencing, coaching, and delivering change through others with a can-do attitude
• Excellent inter-personal skills and ability to work both independently and as part of a wider team
• Experienced people manager and effective motivator of high performing teams
• High quality communication, drafting and presentation skills
• Ability to set and maintain a safe and secure culture and professional environment
• Strong sense of ethics, discretion and perseverance required
• Experience of living and working in developing countries is strongly desirable
• Fluency in English is a must, fluency in additional language an advantage

Key Responsibilities

Key responsibilities for the role include:

• Support regional & country directors and their embedded delivery teams
• Quickly become a valued and supportive go-to expert across the Institute on matters of Government Delivery
• Lead or contribute to scoping and diagnosis exercises to understand senior leader’s visions, opportunities and challenges, and the key drivers of delivery
• Support business development efforts with technical expertise and facilitate high level discussions with senior government counterparts on TBI’s scope of work and approach
• Provide expertise input, thought partnership, quality insurance and advice to Regional Directors, Country Directors and Advisors on their delivery projects throughout and at critical milestones, ensuring end-to-end impact and utilisation of TBI Delivery best practices and tools, methods and approaches
• Support project teams to assess and build the capacity of government counterparts to effectively implement their Delivery strategies Innovation in Delivery and thought leadership
• Support the Director of Delivery in strategy development and implementation, maintaining intelligence on market needs, competition and gaps in the Delivery ecosystem
• Contribute to strengthening TBI’s Delivery offer and methods by identifying gamechangers, leveraging feedback and thinking creatively to champion the design and mainstreaming of new delivery solutions and their adaptation to different contexts
• Ensure feedback loops between the implementation of our delivery offer with areas like strategy, policy, strategic communications and private office functions
• Contribute to positioning the practice and TBI as thought-leaders in this space by being a spokesperson on key topics, including participating on panels, writing blogs and articles, and networking strategically
• Support building out of the Institute’s network of exceptional external advisors who can provide tactical surge support on critical programme milestones and input into our asset evolution

Development of strategic partnerships

• In collaboration with the Strategic Partnerships and Initiatives team, support the development and nurturing of relationships with existing or potential strategic partners to support TBI’s fundraising, business development, thought-leadership, policy influencing and programme delivery
• Ensuring that the partnerships reflect TBI’s proprietary Delivery methodology, impact on the ground, and strategic priorities
• Develop annual plan to support implementation of strategic partnerships relevant for Delivery Anchor Team
• Collaborate with internal stakeholders to strengthen TBI’s overall approach to Delivery partnerships, including having efficient approaches for partnership knowledge management

Person Specification

• This is a role in a fast-paced globally situated team working out of different geographies and in complex policy areas. We are looking for candidates with proven track record of leadership and delivery in the public or private sectors, in multiple country contexts, who can demonstrate the following: 
• Experience leading a Delivery Unit and/or supporting the set-up of Delivery Units in multiple countries with demonstratable success in achieving tangible outcomes for citizens
• Extensive experience in a leadership role, cutting across centre of government, delivery, and/or management consulting globally (including in Africa and developed country contexts)
• Experience with project development and project management 
• Ability to work and interact at the highest levels of political decision-making structures in Governments and to support the emergence of trusted relationships
• Strong political acumen and able to rapidly develop an understanding of the needs of senior officials
• Highly developed analytical skills that can be deployed in a range of contexts
• Ability to work in the face of a range of competing views and priorities, possessing highly developed negotiation skills
• Exceptional communication, drafting and presentation skills 
• An ability to work independently, think strategically and translate strategies into concrete and implementable plans; an acute attention to detail, as well as organisational and communication skills
• Proven ability and experience leading and managing people and teams
• Strong team player with excellent soft skills as well as flexibility to help where needed
• Able to motivate and influence others, including TBI country specific roles, as well as funders, government counterparts and partners
• Willingness to travel extensively, sometimes at short notice, in particular to TBI’s countries of operation 
• Strong sense of ethics, discretion and perseverance required
• Experience of living and working in developing countries is strongly desirable
• Fluency in English is required. Fluency in French, or other relevant business languages is desirable

Key Responsibilities

• ­­­­­­­­­­­­­­­­­­­­­The successful candidate will report into the Executive Director – New Operations and Performance and will work closely with stakeholders across the Institute as well as with external partners to develop a learning curriculum for Advisory globally as well as manage knowledge management systems.

Key responsibilities will include:

• Design and implement a Learning and Knowledge Strategy to equip our Advisory division with the tools and resources to deliver our value proposition and functional expertise in strategy, policy and delivery, enabled by technology, with excellence.
• Create a best-in-class induction program for TBI’s Advisory new team members, providing them with the organisational knowledge, sectoral expertise and technical skills in order to excel in their role.
• Create high quality, in-depth learning modules relating to TBI’s sectoral practices – energy and climate, economic prosperity, peace and security, and health.
• Support the development of a knowledge management system, using emerging technologies and integrated with core TBI systems, working closely with internal Technology teams. The system will be scalable, easy access and a collaborative space where team members can share with one another.
• Capture institutional knowledge, working closely with teams across the Institute to facilitate contribution to a learning culture which effectively captures and draws insight from lessons learnt, allowing for continuous improvement.
• Create and track metrics, measuring training outcomes, engagement and participation, training effectiveness and impact, that inform strategic decision-making.
• Identify and contract key partnerships with external stakeholders who will support in designing and delivering content from the Learning and Knowledge syllabus.
• Build and manage a high performing team, that will be the global focal point of an invigorated learning culture at TBI, creating inspiring content that captures the uniqueness of TBI and supports our differentiated market position.

Person Specification
The Director for Learning and Knowledge will be experienced and successful leader:

• Extensive leadership experience working in knowledge management, instructional design and organisational development.
•  Exceptional interpersonal skills, with an ability to build relationships with key stakeholders both internally and externally.
•  A strategic and entrepreneurial mindset, to challenge the status quo and lead the organisation to achieve its ambitious learning and knowledge agenda.
•  Ability to codify problems and navigate complexity, distilling challenging problems into priority outcomes with.
•  Experience working in a professional services, advisory or consulting firm, with a focus on government and political clients.
•  Outstanding leadership and management skills and the proven ability to build and inspire teams to achieve exceptional objectives.
•  Skilled communications and influencing, from executive level through to technical level. Adept at speaking to senior leadership, and an understanding of how to navigate complex environments.
•  Competency working across different learning platforms (e.g. Sharepoint), including virtual and face-to-face.
•  Proven ability to use tech as an enabler of learning and knowledge management, including a practical understanding of how generative AI and other emerging technologies can enhance knowledge systems.

Key Responsibilities

Operational Services

• Ensure the delivery of timely, effective and quality support to local and regional stakeholders across the administrative, Legal, HR, IT, Travel, Security functions
• Ensure that the structure and delivery of programmes within Africa meet operational best practice requirements, including in relation to security
• Identify, assess, and inform regional leadership of any internal and external issues that may affect operations at an organizational level recommending interim or permanent solutions wherever possible and applicable
• Lead or collaborate with others in special projects and troubleshooting assignments directed from regional leadership
• Report on the operational performance as part of monthly global meetings of Head of Operations and representatives from Internal Operations

Systems, Policies and Processes

• Support in the drafting global policies and required regional amendments
• Ensure that all required global policies and procedures across IT, HR, Finance, Legal and Security are implemented within the region
• Be an advocate and champion of the implementation of new global policies and ways of working within the region
• Working closely with a Regional Finance Manager and Business Partners, support leadership to plan, administer and manage budgets and where necessary, financial reporting
• Working closely with a Regional Security Advisors, Regional and Country Directors, and the Security and Technical Operations team, ensure that essential security packages are maintained (including risk registers, relevant risk reduction measures (security SOPs and contingency plans as required) and welcome packs) together with all security and safety protocols
• Support and collaborate on relevant Enterprise Risk Management fora

Regional growth

• In support of the growth of our work in Africa work closely with the Executive Director, Africa], the Executive Director, People and Operations] Executive Director, New Operations and Performance and other leaders to establish the Institute’s presence in new territories
• Work closely with regional and central Legal, HR, Security and Recruitment roles to operationalise new territories, in accordance with all global policies and procedures
• Ensure that global standards and policies are implemented in the operationalisation of the establishment of new country programmes

Office Presence and Fixed Assets

• Managing the administration, compliance and suitability of the region’s office locations and fixed equipment in accordance with asset management processes
• Collaborate closely with relevant Internal Operations role, based in London, to manage the expansion the office footprint in the region per business requirements

Team and People Management

• Oversee the successful delivery of regional roles in Africa, either through matrixed or direct line management

Person Specification

The Head of Operations will possess the following qualifications, skills and experiences:

• Extensive experience in the delivery of internal operations of an advisory firm, financial services firm, or industrial firm
• Outstanding leadership and management skills and the proven ability to build and inspire teams to achieve objectives
• Demonstrated ability to simultaneously manage office administrative, operational finance, operational human resources, legal and recruiting functions
• Demonstrated experience collaborating with and providing advice to senior leaders and stakeholders
• Experience in navigating growth and ambiguous environments and managing up and beyond hierarchy  
• A detailed understanding of the general policies and regulations governing business operations in Africa
• An entrepreneurial attitude, be proactive and highly organised, and excited by the opportunity to build global systems and processes
• A proven ability to work with staff from diverse cultural, geographic and educational backgrounds in delivery-focused professional settings
• Business fluency in English required
• Bachelor’s Degree in Business Administration or in any other discipline with post graduate degree in a business discipline advantageous
• Candidates must have the right to work in Nairobi, Kenya