Toyota Careers

With the business growth and in line with our business strategy, we are seeking to recruit a qualified, passionate and self-driven candidate to fill the vacant position of Legal Manager, reporting to the Chief Financial Officer, and based in Nairobi.

The main purpose of the role is to develop and implement Legal strategy of the different CFAO automotive companies in Kenya in line with CFAO guidelines and in compliance with the local legislation.

He/she offers legal support to mainly Automotive management, manages legal risks, reviews all legal cases, contracts and prepare corporate documentation to ensure compliance to statutory, legal and the operating environment.

Main responsibilities for the role include;

• Development and implementation of the legal strategy.
• Lead the legal function, controls and the corporate governance: prepare corporate documentation in line with CFAO HQ Legal Department guidelines.
• Review and prepare the different commercial contracts, mainly in distribution, real state in line with CFAO HQ legal Department guidelines.
• Manage and follow up on all litigations and court cases to ensure timely responses and actions to mitigate legal risks and exposures.
• Coordinate delivery of legal services by third parties to ensure innovation, continuous improvement efficient legal operations model to support the business.
• Review legal documents to ensure compliance to the law and the CFAO policies and procedures.
• Anticipate and plan for all legal risks and develop strategies to mitigate the same and drive sustainable growth.
• To prepare the legal section annual budgets and ensure proper expense control
• Liaise with HQ legal team for any group legal compliance requirements and guidance, and to provide functional reporting.
• Act as legal business partner and Company Secretary.
• Accountability for the local brand protection and legal operations to CFAO Legal department.
• To create and manage a local legal team and adaptation of Company guidelines to local legal requirements.

Minimum qualifications Knowledge, Skills & Experience

• Bachelor’s degree in law
• Diploma in Law (Kenya school of Law) and a valid practicing certificate.
• Practicing certificate issued by Institute of Certified Public secretaries
• Minimum 10 years’ experience practicing commercial law
• Excellent communication and presentation skills
• A good working knowledge in the following legal areas – corporate law Commercial Contracts, product liability, IP, employment matters, Consumer Law, Real State law, Environmental Law, Litigation, Marketing, Sales, distribution and competition law, mergers and acquisition.
• Good interpersonal and communication skills

Applications close on Wednesday 7th December 2022.

We are seeking to recruit a qualified, passionate and self-driven candidate to fill the vacant position of Brand Manager, HINO, reporting to the Deputy Managing Director, and based at Popo Road South C Nairobi. The main purpose of the role is to provide leadership in the development and implementation of CFAO Motors HINO business Strategy including product sales, after sales service and Spare parts.

The key roles and responsibilities include:

Managerial/Supervisory Responsibilities

1. Provide leadership in the development and implementation of HINO mid-term and long-term strategy to achieve profitable results of sales, services and parts
2. Lead the development of comprehensive HINO policies and procedures that provide guidelines in compliance with the manufacture and CFAO Motors Kenya standards in service delivery
3. Oversee the implementation of proper cost controls to ensure profitability of the HINO division in sales, service and parts
4. Champion the performance of the divisions through development of proactive training programs, regular feedback and performance appraisals for the HINO team to promote a culture of high performance
5. Provide leadership in the development and implementation of the HINO budget, to ensure efficient allocation of resources necessary for implementation of HINO strategy, and monitor utilization to ensure efficiency in use of resources that supports the CFAO Motors Kenya objectives on cost management
6. Develop and lead Hino network expansion strategy to support the growth of Hino sales and Aftersales throughout the country
7. In conjunction with the Original Equipment Manufacturer, provide suitable product line-up to meet customer demands and market share growth through frequent market study and right- product positioning

Operational Responsibilities:

1. Spearhead the design, execution and follow up on events and promotions that give HINO high profile and appropriate positioning to the right market segments
2. Lead the provision of good quality intelligence to management and HINO motors limited on the customers’ requirements and HINO ability to meet those needs verses competitors
3. Facilitate effective communication between HINO team and CFAO Motors Kenya management for policy dissemination and feedback
4. Promote customer visits and surveys in order to understand the customers’ needs and to create a strong partnership with customers that goes beyond immediate business requirements for customer retention.
5. Supervise the establishment and maintenance of strong partnerships with dealers and support them to ensure dealer achievement of sales and aftersales targets as well as profitable sales and aftersales targets
6. Provide leadership to the HINO team in competitor analysis, competitor impact to the HINO business, as well as in the development of strategies to enhance HINO market share,
7. Keep Toyota Tsusho Corporation and HINO Motors Limited regularly appraised on changes in the business environment, opportunities and challenging arising from such changes, the response from HINO and where CFAO Motors Kenya needs support from Toyota Tsusho Corporation /HINO Motors Limited to fully respond to the changes
8. Overall responsible for promoting a conducive working environment for the HINO team in relation to Environment, Health and safety measures at the workplace and compliance to the ANZEN policy
9. Carry-out frequent study of Hino units in operations to align Aftersales potential – both Parts and Service
10. Guide the aftersales teams to ensure high customer retention for business sustainability

 Knowledge, Skills, Experience

 Minimum level of academic and professional qualification required;

1. Bachelor’s degree in a technical/business related discipline from a recognized institution
2. 10 years of relevant working experience, with 5 years in a management role in an organisation of similar size and complexity.

Competencies

1. Global Automotive industry awareness
2. Motor industry Retail Concepts
3. Budgeting knowledge
4. Computer literacy
5. Project and Financial Management
6. Human Resource Management
7. Performance Management’

Functional

1. Report writing
2. Presentation and communication skills

We are seeking to recruit a qualified, passionate and self-driven candidate to fill the vacant position of Legal Manager, reporting to the Chief Financial Officer, and based in Nairobi. The main purpose of the role is to develop and implement Legal strategy of the different CFAO automotive companies in Kenya in line with CFAO HQ guidelines and in compliance with the local legislation.

He/she offers legal support to mainly Automotive management, manages legal risks, reviews all legal cases, contracts and prepare corporate documentation to ensure compliance to statutory, legal and the operating environment.

Main responsibilities for the role include;

Managerial/Supervisory 

• Development and implementation of legal strategy.
• Lead the legal function, controls and the corporate governance: prepare corporate documentation in line with CFAO HQ Legal Department guidelines. 
• Review and prepare the different commercial contracts, mainly in distribution, real state in line with CFAO HQ legal Department guidelines.  
• Manage and follow up on all litigations and court cases to ensure timely responses and actions to mitigate legal risks and exposures. 
• Coordinate delivery of legal services by third parties to ensure innovation, continuous improvement efficient legal operations model to support the business.  
• Review legal documents to ensure compliance to the law and the CFAO policies and procedures.
• Anticipate and plan for all legal risks and develop strategies to mitigate the same and drive sustainable growth.   
• To prepare the legal section annual budgets and ensure proper expense control
• Liaise with HQ legal team for any group legal compliance requirements and guidance, and to provide functional reporting. 
• Act as legal business partner.
• Accountability for the local rand protection and legal operations to CFAO Legal department.
• To create and manage a local legal team adapted to local legal needs.

Minimum qualifications Knowledge, Skills & Experience

• Bachelor’s degree in law 
• Diploma in Law (Kenya school of Law)
• Minimum 10 years’ experience practicing commercial law
• Excellent communication and presentation skills
• A good working knowledge in the following legal areas – corporate law Commercial Contracts, product liability, IP, employment , Consumer Law, Real State law, Environmental Law, Litigation, Marketing, Sales, distribution and competition law, mergers and acquisition.     
• Good interpersonal and communication skills

We are seeking to recruit a qualified, passionate and self-driven candidate to fill the vacant position of Legal Manager, reporting to the Chief Financial Officer, and based in Nairobi. The main purpose of the role is to develop and implement Legal strategy of the different CFAO automotive companies in Kenya in line with CFAO HQ guidelines and in compliance with the local legislation.

He/she offers legal support to mainly Automotive management, manages legal risks, reviews all legal cases, contracts and prepare corporate documentation to ensure compliance to statutory, legal and the operating environment.

Main responsibilities for the role include;

Managerial/Supervisory 

• Development and implementation of legal strategy.
• Lead the legal function, controls and the corporate governance: prepare corporate documentation in line with CFAO HQ Legal Department guidelines. 
• Review and prepare the different commercial contracts, mainly in distribution, real state in line with CFAO HQ legal Department guidelines.  
• Manage and follow up on all litigations and court cases to ensure timely responses and actions to mitigate legal risks and exposures. 
• Coordinate delivery of legal services by third parties to ensure innovation, continuous improvement efficient legal operations model to support the business.  
• Review legal documents to ensure compliance to the law and the CFAO policies and procedures.
• Anticipate and plan for all legal risks and develop strategies to mitigate the same and drive sustainable growth.   
• To prepare the legal section annual budgets and ensure proper expense control
• Liaise with HQ legal team for any group legal compliance requirements and guidance, and to provide functional reporting. 
• Act as legal business partner.
• Accountability for the local rand protection and legal operations to CFAO Legal department.
• To create and manage a local legal team adapted to local legal needs.

Minimum qualifications Knowledge, Skills & Experience

• Bachelor’s degree in law 
• Diploma in Law (Kenya school of Law)
• Minimum 10 years’ experience practicing commercial law
• Excellent communication and presentation skills
• A good working knowledge in the following legal areas – corporate law Commercial Contracts, product liability, IP, employment , Consumer Law, Real State law, Environmental Law, Litigation, Marketing, Sales, distribution and competition law, mergers and acquisition.     
• Good interpersonal and communication skills

CFAO Motors Kenya limited (Formerly Toyota Kenya Limited) is the distributor of Toyota, Suzuki, HINO and Yamaha brands in Kenya. Our company is a subsidiary of CFAO Group which is a wholly owned subsidiary of Toyota Tsusho Corporation.

Over the years, the company has grown to be the leader in the Automotive industry in Kenya. Our Vision is to be the Company where Customers love to visit, and people love to work.

We are seeking to recruit a qualified, passionate and self-driven candidate to fill the vacant position of Project Development Lead – Mobility 54 Africa Business Unit, reporting to General Manager – Mobility 54 and based at our Head Office, in Nairobi (sometimes business trips to other cities in Kenya and Uganda).

The purpose of the role is Project development and implementation for Mobility 54 businesses in East Africa.

Mobility 54 Investment SAS (“M54”) is a company registered in France and an affiliate of Toyota Tsusho Corporation (Japan) and CFAO SAS (France) that has investment activities in new technology and services in mobility sector in Africa.

CFAO Motors Kenya has an exciting position for a Mobility54 Business Unit assigned to develop synergy projects with M54’s start-up partners and implement these projects, such as public transport digitalization project, logistics digitalization project, mobility value-chain projects, etc.

The candidate should have project development experience preferably in mobility service sector or digital business sector and capable to develop and implement synergy projects with start-up companies.

We are looking for someone who is proactive, enjoys field work, takes initiative and is willing to meet, discuss and recommend mobility solutions that can uplift the actors in mobility sector.

The ideal candidate should have:

• Bachelors’ Degree in any related field from a recognized University.
• 4 year’s + project development management experience preferably in the mobility service sector or digital business sector.
• Ability to gather, analyse, evaluate and understand data in order to arrive at accurate conclusions and recommendations and make concise concept presentations on the same.
• Strategic thinking, prioritization skills and able to plan and execute under defined procedures.
• Communication: Ability to adapt communication style appropriately to suit a wide range of stakeholders in writing and verbal fluency in both English and Swahili.

What excites you:

• Passion for new mobility and mobility service – You are relentless in your pursuit to improve the mobility sector in East Africa by providing better mobility solutions.
• Initiative & commitment – not just coming up with ideas, but possessing the commitment and skill to implement them
• Passion for creative and open-minded communications both written and verbal combined with a great Networking and interpersonal skills.
• ICT Savvy with excellent MS Excel, MS PowerPoint and MS Word skills
• Ability to work under pressure and to meet deadlines in an independent capacity. To be a self-starter and self-motivator, working effectively with minimal direction
• Ability to multi-task: will be juggling multiple assignments in parallel and will need to prioritize.
• Strong curiosity in new technology and new mobility

If you meet the above requirements, kindly apply by completing the form below.

Applications close on Friday 29th April 2022.

*Only shortlisted candidates will be contacted

CFAO Motors Kenya limited (Formerly Toyota Kenya Limited) is the distributor of Toyota, Suzuki, HINO and Yamaha brands in Kenya. Our company is a subsidiary of CFAO Group which is a wholly owned subsidiary of Toyota Tsusho Corporation.

Over the years, the company has grown to be the leader in the Automotive industry in Kenya. Our Vision is to be the Company where Customers love to visit, and people love to work.

We are seeking to recruit a qualified, passionate and self-driven candidate to fill the vacant position of General Manager, Engineering reporting to Chief Operating Officer and based at our Head Office, in Nairobi.

The purpose of the role of General Manager, Engineering exists to provide leadership in the development and implementation of the CFAO Motors Kenya Engineering strategy, policies and procedures, in support of the overall business objectives

The ideal candidate should have knowledge of Global Automotive industry awareness, CFAO Motors Kenya retail concept, CFAO facility guidelines and knowledge of CFAO Motors business units and budgeting knowledge.

Main responsibilities for the role include;

Managerial/Supervisory Responsibilities

1. Provide strategic direction for CFAO Kenya Motors Engineering division to ensure the achievement of the company’s strategy.
2. Provide leadership in the formulation and implementation of CFAO Kenya Motors strategy for both mid-term and long-term strategic plans in line with the Company vision
3. Coordinate the collaboration between Engineering and other business division to maximise on synergies and achieve market leadership.
4. Oversee prudent financial management; adequate budgetary allocations; establishment of strict approvals and adherence to approved budgetary allocations
5. Develop new products localization strategies, innovation of new products for business growth, assessment of local content and component suppliers, monitoring quality of body building and accessories.
6. Local assembly (KD projects) involvement and quality of the same for all brands at the local assembly plant(s).
7. Provide leadership in engineering quality assurance including third party contractors.

Operational Responsibilities

1. Oversee the activities of the departments within Engineering to enhance efficiency and effectiveness in operations in support of the business growth.
2. Provide overall supervision of the quality of service to CFAO Motors Kenya ustomers to ensure compliance with the CFAO Motors Kenya and Toyota Tsusho Corporation quality standards
3. Coordinate the provision of accurate feedback to Toyota Tsusho Corporation on technical improvements required on the CFAO Motors Kenya products for product development
4. Coordinate risk assessments on policies, processes and procedures in order to mitigate risks
5. Collaborate with the Human Resource department to promote employee satisfaction and provision of technical training to ensure the availability of the technical competencies required in the delivery of quality and timely services to CFAO Motors Kenya customers
6. Proactively assess all product related matters required for optimal operational performance, including contribution to vehicle and component production and sourcing of agreed parts in Kenya
7. Ensure proper representation of CFAO Motors Kenya to the KEBS relevant technical committees
8. Represent CFAO Motors Kenya in the East African network of Automotive producers & associations and keep abreast with all trends and developments in the Automotive industry in the region.
9. Proactively assess all legal matters including licensing and maintaining healthy relationships with legal and Automotive Associations in Kenya, EAC etc.
10. Ensure adherence and compliance to general automotive industry production standards and best practices

Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role

1. Bachelor’s Degree in Mechanical Engineering or in a related field from a recognized University
2. Master’s degree in business administration
3. Postgraduate Diploma in Automotive engineering, Project management or Quality management will be an added advantage.

Minimum level of experience required to perform effectively in the role

12 years of relevant working experience, with 5 years in senior management in an organization of similar size and complexity.

If you meet the above requirements, kindly apply using by completing the form below.

Applications close on Friday 22nd April 2022.

*Only shortlisted candidates will be contacted

We are seeking to recruit a Marketing Manager who will report to the Managing Director and will be based at the Head Office. He/She will be responsible for 5 Brand Executives.

The purpose of the role of Marketing Manager is to formulates and implements an innovative marketing strategy to increase the visibility of the CFAO Motors brands, in order to grow the market share in Parts, Sales and Service. Additionally, the position coordinates the marketing activities to enhance efficiency and effectiveness in the delivery of service by the department.

The ideal candidate should have knowledge of relevant legislations related to the motor industry, sound knowledge of various marketing principles and good analytical skills.

He/she should have the ability to use email campaigns, blogs, forums and social media experience to generate leads and has in-depth understanding analytics and measuring return on investment (ROI).

Main responsibilities for the role include;

Managerial/Supervisory

• Coordinate the development and implementation of marketing strategies for CFAO Motors brands (Hino, Yamaha and Toyota, Winparts, Automark and Suzuki) in line with the overall strategic objectives of the company to facilitate achievement of sales targets for the brands
• Coordinate the marketing budget for all brands to ensure the allocation of sufficient funds for successful implementation of the marketing strategy
• Monitor and control the utilization of the marketing budget in order to support efficiency in the management of costs at CFAO Motors
• Develop and implement marketing policies and procedures to ensure adherence to CFAO Motors Limited guidelines and quality standards
• Coordinate the development of marketing plans for the CFAO Motors brands to ensure the successful implementation of the marketing strategies for all the brands
• Initiate and nurture relationships with all stakeholders to ensure to support the growth of the CFAO Motors customer base
• Coordinate marketing campaigns with sales activities to create synergies between marketing and sales
• Coordinate channel marketing strategies and activities to enhance the awareness of the Toyota brands for increased sales
• Coordinate the development and implementation of the social media strategies for all the CFAO Motors brands to create an online presence of the brands, and to ensure alignment with the overall business strategy
• Monitor customer engagement in the social media platforms for all the CFAO Motors brands to enhance the customer experience for the Toyota customers
• Develop and implement a framework for reporting on the return on investment for the various marketing initiatives undertaken by CFAO Motors to ensure timely adjustments on marketing strategy are done for maximum impact
• Coordinate internal communication of marketing objectives to ensure all relevant internal stakeholders are well informed for the department to be fully internally supported

Operational Responsibilities

• Coordinate the update and marketing of the CFAO Motors website to enhance visibility and traffic in support of e- commerce and brand awareness
• Coordinate brand surveys as well as market intelligence and feedback
• Review and submit reports on the implementation of the marketing strategies and work plans
• Guide the team in the development of marketing and promotional materials
• Oversee preparation for and roll out of new product launches to meet set targets
• Supervise the development of marketing concepts and brand offering to deliver a superior purchasing experience to CFAO Motors customers for enhanced customer acquisition
• Conduct periodical reviews of the marketing plans to ensure the plans are aligned with the corporate CFAO Motors marketing strategy

Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role

• Bachelors’ Degree in a Business related field from a recognized institution
• Post Graduate Degree/Diploma in Marketing
• Certification in Strategic Management and Leadership

Minimum level of experience required to perform effectively in the role

• Ten years working experience in a relevant field from a reputable organization
• Experience in developing and implementing business development strategy

Service Manager – Westlands Branch

We are seeking to recruit a Service Manager who will report to the Branch Manager.

The idea candidate will be responsible for the coordination of service operations to ensure timely and quality delivery of service to customers, compliance with Anzen guidelines in the delivery of service, and for the management of the service team for enhanced motivation and performance.

The main responsibilities include;

Managerial/Supervisory

1. Implement service operational strategies to achieve set targets through continuous progress monitoring
2. Monitor the utilisation of the service budget to ensure efficiency in the utilisation of funds allocated
3. Supervise the Service team to ensure a motivated and high performing team in the delivery of quality and timely service to the customers
4. Track and analyse key performance indicators to understand performance status and provide countermeasure where there are gaps
5. Build healthy relationship with other departments in the branch through communication and exchange of ideas to ensure smooth interdepartmental operations
6. Mentor and coach Service staff and recommend them for scheduled trainings to improve their skills

Operational Responsibilities

1. Oversee operations of the workshop to obtain maximum utilisation of automotive equipment and prevent operational delays in the section
2. Resolve critical customer complaints to mend broken trust and enhance customer retention
3. Monitor daily service sales to ensure performance is on track as per set targets and introduce action plans when below target
4. Provide a safe and conducive working environment in line with the Kaizen guidelines to eliminate risks associated with noncompliance with Anzen regulations
5. Review work flows to increase the productivity of the Service team
6. In collaboration with the marketing team, implement marketing activities relating to services available to grow sales and create awareness

Knowledge/Skills & Experience required to perform effectively

• Bachelors’ Degree in Mechanical Engineering (automotive option) or a business related degree accompanied by a Diploma/Higher Diploma in Automotive Engineering
• 8 years of experience in a motor vehicle workshop with a minimum of 3 years in a supervisory position in an organisation of similar size and complexity
• Product and Technical knowledge of motor vehicles
• Computer literate
• Customer oriented, supervisory and leadership skills, interpersonal and a person with high level of professionalism.

If you meet the requirements, kindly COMPLETE & SUBMIT YOUR APPLICATION FORM BELOW.

Applications close on 4th March 2022. Only shortlisted candidates will be contacted