Turnkey Africa Limited Careers

Position Overview: 

We are currently seeking a motivated and detail-oriented individual to join our team as a Junior Accountant. This role will play a vital part in ensuring the accuracy and integrity of our business's financial records through daily reconciliation of accounts and operations, with a specific focus on supporting audit activities.

Responsibilities:

Daily Account Reconciliation:

• Assist in the daily reconciliation of financial transactions, ensuring accuracy and completeness.
• Collaborate with senior team members to identify and resolve discrepancies in a timely manner.
• Support the monitoring and reconciliation of bank statements, credit card transactions, and other financial accounts.

Operations Reconciliation:

• Work closely with the operations team to assist in reconciling sales, and other operational data.
• Contribute to ensuring alignment between financial records and operational activities.
• Data capture on accounting tool (Quickbooks), and preparing reports for review by your supervisor
• Maintaining the general ledgers in QuickBooks
• Preparing client invoices, statements and following up on the same

Documentation and Reporting:

• Maintain organized records of all reconciliation activities.
• Assist in generating regular reports summarizing reconciliation results and audit-related activities.

Communication and Collaboration:

• Collaborate with finance, operations, and audit teams to gather necessary information for reconciliation and audit processes.
• Communicate effectively with internal stakeholders to address queries and provide updates on reconciliation status.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• CPA Level 4
• Basic understanding of accounting principles and financial processes.
• Experience working with Quick books
• Proficiency in Microsoft Excel and other relevant software.

Skills and Attributes:

• Attention to detail and accuracy.
• Eagerness to learn and take on new challenges.
• Strong analytical and problem-solving skills.
• Strong organizational and time-management skills.
• Effective communication and interpersonal abilities.
• Ability to work both independently and collaboratively in a team environment.

ROLES AND RESPONSIBILITIES

• Responsible for the full life cycle of sales activity related to acquiring new business. This includes facilitation of meetings with prospect clients, forecasting, contracting, pricing, negotiation, and participation in industry events. In partnership with product, operations and account management teams, ensures the successful on-boarding of new accounts.
• Effectively demonstrates the Turnkey Africa Value Proposition. Maintains and improves relationships with clients by providing support, information, and mentorship; Researches and recommends new opportunities that improve profitability and meet customer service needs. Acts as a trusted advisor to customers through a comprehensive understanding of the business.
• Regularly contributes to the overall effectiveness of the entire market-based team. Assesses risks and opportunities and develops actions plans to address. Maintains ongoing market knowledge and shares this information with the team to maintain market leadership status.
• Directly responsible for delivering new sales revenue numbers for the designated prospects and/or key account targets within designated regions. Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources.
• Team with channel partners to build pipeline and close deals
• Be the voice of the customer at Turnkey and utilize the position to work with internal teams to resolve customer problems and complaints.
• Achieve, at the least, the assigned sales budget and outcomes within Turnkey’s performance reporting periods.
• Maximize Turnkey’s sales efforts by coordinating with internal teams to ensure total customer

QUALIFICATIONS

• Minimum of two years of demonstrated full life-cycle sales experience within complex product and services sales.
• Track record of over-achieving quota
• Proficient with corporate productivity and web presentation tools
• Experience working with LinkedIn Sales Navigator, Connect & Sell, and Outreach (or similar sales tools)
• Prior experience in Insurance Industry would be an added advantage
• Knowledge of African Markets
• Supplier management
• Technology savvy

SKILLS & COMPETENCIES.

• Management skills
• Excellent verbal and written communications skills
• Risk Management
• Business analysis & partnership
• Interpersonal skills.
• Presentation, Reporting & Communication skills
• Conflict management skills.
• Documentation & archiving

PERSONALITY TRAITS.

• Resourceful, can-do attitude.
• Thrives in a fast-paced environment.
• Time-management skills.
• Ability to pay attention to detail.
• Organization skills.
• Ability to multitask.
• Excellent Interpersonal skills.

Job Overview:

Are you a creative mind with a passion for design, ready to embark on an exciting journey to become a skilled Graphic Designer? Join our dynamic team as a Graphic Design Intern, where you'll immerse yourself in the world of design, learning and growing under the guidance of experienced professionals.

Key Responsibilities:

• Study Design Briefs: Dive into creative challenges, understanding project requirements to deliver impactful visual solutions.
• Conceptualize Visuals: Bring ideas to life by conceptualizing and sketching visuals that align with project objectives.
• Create and Design: Develop your design skills by crafting compelling print and digital materials that captivate audiences.
• Brand Guideline Adherence: Ensure consistency by strictly adhering to brand guidelines while infusing your creative flair into every project.
• Image Manipulation: Learn the art of image retouching and manipulation to enhance visual appeal.
• Media Diversity: Explore a variety of media, from static images to dynamic videos, using cutting-edge graphic design software.
• Collaborative Spirit: Engage with cross-functional teams, collaborating with copywriters, marketing, sales, and product managers to refine design concepts based on constructive feedback.
• Multimedia Testing: Test and adapt your designs across various media channels to ensure optimal visual impact.
• Presentation Perfection: Assemble polished final presentation materials for printing, showcasing your evolving design prowess.
• On-Brand Excellence: Strive for visual excellence, ensuring that all graphics and layouts are not only visually appealing but also in perfect alignment with the brand identity.

Qualifications:

• Degree in Design or any other related field / Degree and diploma/certifications in graphic design
• Experience as a graphic designer or arts preferably in an agency setting and with demonstrable work portfolio

This internship provides a unique opportunity to develop your graphic design skills in a supportive environment, where your creativity will be nurtured, and your contributions will make a meaningful impact. If you're ready to embark on a journey of growth and creativity, we invite you to join our team and shape the future of design with us.

SUMMARY OF ROLE

The  Sales Development Executive,  will play a pivotal role in driving the growth of our business by identifying and qualifying potential leads and nurturing them through the early stages of the sales pipeline. You will work closely with our sales and marketing teams to ensure a steady flow of high-quality leads and opportunities for our sales representatives.  

ROLES AND RESPONSIBILITIES

• Responsible for the full life cycle of sales activity related to acquiring new business. This includes facilitation of meetings with prospect clients, forecasting, contracting, pricing, negotiation, and participation in industry events. In partnership with product, operations and account management teams, ensures the successful on-boarding of new accounts.
• Effectively demonstrates the Turnkey Africa Value Proposition. Maintains and improves relationships with clients by providing support, information, and mentorship; Researches and recommends new opportunities that improve profitability and meet customer service needs. Acts as a trusted advisor to customers through a comprehensive understanding of the business.
• Regularly contributes to the overall effectiveness of the entire market-based team. Assesses risks and opportunities and develops actions plans to address. Maintains ongoing market knowledge and shares this information with the team to maintain market leadership status.
• Directly responsible for delivering new sales revenue numbers for the designated prospects and/or key account targets within designated regions. Consistently and effectively utilizes the customer relationship management system and available marketing and sales effectiveness tools and resources.
• Team with channel partners to build pipeline and close deals
• Be the voice of the customer at Turnkey and utilise the position to work with internal teams to resolve customer problems and complaints.
• Achieve, at the least, the assigned sales budget and outcomes within Turnkey’s performance reporting periods.
• Maximise Turnkey’s sales efforts by coordinating with internal teams to ensure total customer

QUALIFICATIONS

• Minimum of two years of demonstrated full life-cycle sales experience within complex product and services sales.
• Track record of over-achieving quota
• Strong phone presence and experience dialling dozens of calls per day
• Proficient with corporate productivity and web presentation tools
• Experience working with LinkedIn Sales Navigator, Connect & Sell, and Outreach (or similar sales tools)
• Prior experience in Insurance Industry would be an added advantage
• Knowledge of African Markets
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multitask, prioritise, and manage time effectively
• Competencies: Decision Making, Detail Oriented, Active Listening, Persuasive, Problem Solving, Project Management, Relationship Building, Problem Solving, Technical Aptitude, Analytical Skills, Business Acumen and Presentation Skills.
• Computer Skills: Advanced knowledge of the Microsoft Office Suite. Proficiency in Microsoft Office Suite is required.  

SKILLS & COMPETENCIES.

• Management skills
• Risk Management
• Business analysis & partnership
• Interpersonal skills.
• Presentation, Reporting & Communication skills
• Conflict management skills.
• Reporting skills.
• Documentation & archiving
• Evaluation and continuous improvement
• Supplier management
• Technology savvy

PERSONALITY TRAITS.

• Resourceful, can-do attitude.
• Thrives in a fast-paced environment.
• Time-management skills.
• Ability to pay attention to detail.
• Organization skills.
• Ability to multitask.
• Excellent Interpersonal skills.

SUMMARY OF ROLE

• The Entry Financial Management System Engineer will play a vital role in the design, development, and maintenance of our financial management system. You will collaborate with a team of experienced engineers, product managers, and business analysts to create cutting-edge software solutions that cater to the needs of our clients in the insurance and financial sectors.

ROLES AND RESPONSIBILITIES

• Software Development: Assist in the design and implementation of new features and enhancements for the financial management system, adhering to best practices and coding standards.
• Bug Fixing and Maintenance: Participate in debugging and resolving software defects, ensuring the stability and reliability of the financial management system.
• Collaborative Development: Work closely with senior engineers to learn and contribute to the overall development process, including code reviews, knowledge sharing, and continuous improvement.
• Testing: Write and execute unit tests to ensure the accuracy and robustness of the software modules.
• Documentation: Contribute to technical documentation, including system design, code comments, and user guides.
• Technology Research: Stay up-to-date with the latest trends, technologies, and industry best practices related to financial management systems and insurance software.
• Client Support: Collaborate with the customer support team to address and resolve client-reported issues and provide assistance when required.
• Quality Assurance: Assist in conducting quality assurance checks to ensure compliance with company standards and project requirements.

Required Skills and Qualifications:

• Education: Bachelor's degree in Computer Science or Software Engineering, Accounting(Minimum CPA 1).
• Programming Knowledge: Proficiency in Java and PLSQL. An understanding of SpringBoot and/or Angular will be an advantage
• Accounting Knowledge: Basic understanding of accounting concepts and principles in the insurance industry is an added advantage.

Personal Attributes

• Problem-Solving Skills: Strong analytical and problem-solving abilities to identify and resolve software issues
• Team Player: Ability to work effectively in a collaborative team environment and communicate ideas clearly.
• Adaptability: Demonstrated flexibility to adapt to changing project requirements and priorities.
• Self-Motivated: A proactive approach to learning and taking initiatives to improve skills and knowledge.
• Attention to Detail: A keen eye for detail to ensure accuracy and precision in coding and documentation.

Preferred Skills (not mandatory but advantageous):

• Familiarity with database systems (e.g Oracle) and data modeling concepts.
• Experience with version control systems (e.g., gerrit, github) and Agile software development methodologies.
• Knowledge of web development technologies (e.g., HTML, CSS, TypeScripting) and frameworks (eg. Angular)
• Understanding of Accounting software applications or financial management systems.

Summary of the Role

• The role holder will be incharge of  gathering user requirements, designing graphic elements and building navigation components.  As an UI/UX Designer , you will be responsible for delivering the best online user experience through designing graphic user interface elements, like menus, tabs, forms, and widgets and ensuring customer satisfaction and loyalty. 

Roles and Responsibilities 

• Creating user-centered designs by understanding business requirements, and user feedback
• Creating user flows, wireframes, prototypes and mockups
• Translating requirements into style guides, design systems, design patterns and attractive user interfaces
• Designing UI elements such as input controls, navigational components and informational components
• Creating original graphic designs (e.g. images, sketches and tables)
• Identifying and troubleshooting UX problems (e.g. responsiveness)
• Collaborating effectively with product, engineering, and management teams
• Incorporating customer feedback, usage metrics, and usability findings into design in order to enhance user experience
• Conduct an ongoing user research

Key Requirements

• Degree/diploma in Design, Fine Arts, Engineering, Computer Science or related field
• Experience as a UI/UX Designer as well as a strong portfolio of related projects
• Experience with design software and wireframe tools. 
• Proficiency in Adobe Creative Suite (specifically Illustrator, InDesign and Photoshop)
• Proficiency in prototyping tools such as Figma, Sketch, InVision, etc.
• Basic HTML5, CSS3, and JavaScript skills are a plus
• Attention to detail and have a keen eye for aesthetics
• Excellent communication skills and can clearly articulate your ideas, designs, and suggestions
• Team player who can collaborate effectively with different stakeholders
• Time-management skills

Overview:

• The Customer Success Executive is responsible for leading the agent acquisition (sales) and customer success teams at Agencify. This includes developing and executing agent acquisition and customer success strategies that drive revenue growth and ensure customer satisfaction. The Customer Success Executive is also responsible for managing the acquisition and customer success teams, building, and maintaining relationships with key stakeholders in the independent insurance industry, and monitoring key metrics related to acquisition and customer success.

Responsibilities:

• Develop and execute acquisition and customer success strategies that drive revenue growth and ensure customer satisfaction
• Manage the acquisition and customer success teams, including hiring and training new team members, setting acquisition goals and targets, and monitoring performance
• Build and maintain relationships with key stakeholders in the independent insurance industry, including agents, insurer (carrier) partners, and industry associations
• Attend industry events, conferences, and trade shows to network and build relationships
• Monitor and analyze key metrics related to acquisition and customer success, including revenue growth, customer satisfaction, customer retention, and other performance indicators
• Work closely with other departments, including product, marketing, and operations, to ensure that the platform is meeting the needs of agents and delivering value to customers
• Develop and maintain a deep understanding of the insurance industry and the competitive landscape
• Stay up-to-date with emerging trends and best practices in acquisition and customer success

Requirements:

• Bachelor's degree in Business, Marketing, or related field; MBA preferred
• Minimum 2 years of experience in acquisition or customer success leadership roles, preferably in the insurance or financial services industry
• Proven track record of driving revenue growth and customer success in a high-growth, fast-paced environment
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and targets
• Excellent communication and interpersonal skills with the ability to build and maintain relationships with key stakeholders
• Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions
• Ability to thrive in a dynamic, fast-paced environment with multiple priorities and competing demands

Roles and responsibilities:

Revenue Generation

• Achieving targets for revenue, profitability and sales growth.
• Develop and implement the company’s sales strategy across key market segments to ensure that the company identifies and optimizes a clear path to aggressive growth and attainment of revenue objectives.
• Managing full sales process lifecycle, including identifying and initiating new sales opportunities, understanding account requirements, conveying and demonstrating product capabilities, facilitating and owning deep dive product capability Q&A sessions, managing objections, and negotiating contracts.
• Participate in pricing the solution/service.
• Ensure adequate Pre-sales technical skills and developing proposals that speaks to the client’s needs, concerns, and objectives
• Collaborate effectively with Product, Marketing and other key stakeholders in driving solution sales and ensuring our existing clients are receiving a premium level of service.
• Travel for in-person meetings with customers and partners and to develop key relationships
• Understand country-specific landscapes and trends, reporting on the forces that shift strategic business direction.
• Develop leads, actively target and follow up clients, identify and prioritize profitable business opportunities in liaison and with the support of the Corporate.

Business Development

• Develop the go to market strategy for each product and appropriately execute sales.
• Give presentations, seminars and briefings to clients articulating Turnkeys Value Proposition.
• Develop a strategy and provide leadership for enterprise-wide business development opportunities
• Originate and manage business development opportunities that are consistent with the company’s strategy for revenue growth
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.
• Identify opportunities for campaigns, services, and channels that will lead to an increase in sales.

Account Management

• Be the customer's advocate and ensure that all departments understand customers’ requirements and respond with the right quality of service. Manage and solve conflicts with customers.
• Work with product teams to ensure that the product portfolio reflects changing customer needs.
• Collaborate with product & support teams to provide customers with the different services they need throughout their ownership of the products, including solution design, installation, training, user support and maintenance.
• Develop plans to maximize business opportunities with each customer. The plans include revenue forecasts by product line, resource requirements, and sales and marketing campaigns to meet revenue targets.
• Forecast demand accurately and integrate sales and marketing campaigns with individual account development plans.

Operations Management

• Manage and oversee the operations of sales and delivery including all support functions.
• To build capacity of work force in the areas of Business Development, Sales & Marketing, Solution Management and Project Management.
• Provide leadership to the organization in strategizing, planning and expanding operations in the country.
• Provide leadership and vision by assisting with the development of long range and annual plans, and with the implementation, evaluation and reporting of progress on plans.
• Cultivate a strong and transparent working relationship with the Turnkey Africa management team and other line managers to ensure open communication about the measurement of financial and non-financial performance against stated milestones and goals.
• Coordinate with various regulatory bodies on local policies/guidelines, statutory and regulatory requirements.

Marketing & PR

• Work with TA marketing to develop marketing strategy and support in marketing activities
• Oversee and approve the TA marketing team in production of all marketing and publicity materials (posters, programs, flyers, mail outs, brochures etc.)

Human Resource Management

• Resource Management according to authorized TA personnel policies and procedures that fully conform to current laws and regulations
• Employee development, and training;
• Work with the executive team in policy development and documentation, employee relations, and performance management and improvement systems.
• Provide leadership and motivation to staff by fostering a culture of creativity, encouraging good performance, ensuring appropriate training, and rewards productivity.

Person specifications;

Academic Qualifications

• Bachelor’s degree in a relevant field.
• Master’s degree in related field from a recognised university will be an added advantage

Professional Qualifications

• Relevant professional qualification;
• Member of a relevant professional body.

Experience

• Minimum of four (4) years at managerial level in a similar organisation.
• Candidate should possess, or be capable of acquiring adequate knowledge of the insurance sector in Africa.
• Sales experience in IT consistently meeting or exceeding targets.
• Experience in managing Regional or Country operations, sales and sales force.
• Deep understanding of IT Solution sales working with teams from Product Development, Implementation and billing with the ability to swiftly acquire market intelligence/awareness of the insurance sector, to understand and manage expectations regarding competition and market trends.
• Proven ability to drive the sales process from plan to close
• Experience with initiating and leading improvement programs, developing and implementing strategic plans, overseeing change.
• Demonstrable experience in developing client-focused, differentiated and achievable solutions

Your Skills And Qualifications 

• Demonstrated proficiency with Agile software development principles.
• Ability to openly propose and defend technical solutions
• Strong collaboration and communicating skills
• Strong computer science foundations
• Strong analytical skills and great attention to detail
• You have strong computer science fundamentals (data structures, algorithms, software design, to name a few)
• Software application development skills
• A strong knowledge of databases such as Oracle, MYSQL and Postgres and experience in relational database design will be an added advantage

Bonus Points:

• Proficiency with Java Enterprise Applications (e.g. Spring Core, Spring Batch, Spring Boot, SOAP, REST, MQ Series, Hibernate, JPA etc…)
• Familiar with GIT, Maven, Jenkins, and UNIX scripting.
• Familiarity with Unit Testing, UML, Design Patterns, Object Oriented Design, MVC patterns.
• Familiarity with software engineering practices such as OOP, Design Patterns
• Familiarity with Java frameworks like spring, spring security, Hibernate.
• Ability to effectively communicate your work with both technical and non-technical peers.
• A passion for cloud technology, API, and and Micro Services Architectures