Vivo Energy Kenya Careers

Job purpose:

• Improve the Lubricants customer experience and internal employee experience.
• Leverage Lubricants data analytics extracted from different platforms to improve and synergize digital and marketing strategies
• Drive the growth and development of the Lubricants through consumer acquisition and retention across all Vivo Energy Operating Units and export countries
• Design Consumer growth strategy driving implementation of the agreed action plan within Vivo Energy Operating Units
• Ensure brand consistency in messaging across channels
• Coach and mentor Marketing community through instilling the right capabilities and skills to manage Consumer's satisfaction

Principal Accountabilities:

• Project management and project delivery from Central to Local, traffic and operations
• Consumer insights management to feed growth strategy
• Digital design and production ; translate Marketing brief into Digital / IT requirements . Ability to interact and understand Digital IT requirement to drive effective project delivery
• Digital Marketing and Data Analytics
• Copywriting and content strategy
• Engaging and acquiring new customers using proven and successful techniques/approaches from the best in class FMCG companies
• Working closely with Communication agency and leading innovative and profitable campaigns.
• Using consumer insights to build the marketing campaigns.
• Managing marketing budgets and ensuring the resources are optimized.
• Working closely with the rest of the Lubes marketing team and other Consumer categories (Fuel and CR) to ensure a coordinated approach to marketing campaigns.
• Developing and coordinating marketing campaigns alongside consumer partners.
• Monthly reviews of all campaigns and consolidating for report to Senior Leadership.
• Market intelligence, monitoring what’s happening in the consumer space, both within industry and other businesses for best practices and benchmarks
• Lead the Lubricants Digital transformation : strategy and action. Centrally designed , locally implemented
• Coordinating with Digital Teams to integrate Lubricants presence in the customer assets such as digital customer acquisition and social media marketing.

Requirements

• Post graduate degree in marketing or other relevant area of study
• Previous experience as a consumer marketing manager essential.
• Digital projects implementation experience is required
• Passionate and driven marketing manager with up to date knowledge of latest marketing and digital techniques.
• A minimum of 12 years marketing experience ideally in the FMCG sector
• A self-starter who is detail and action-oriented, organized, resourceful, and collaborative
• Strong interpersonal skills are required, with a win-win approach to collaboration and relationship-building
• Able to handle multiple projects and meet deadlines in a fast-paced environment with strong follow-up skills

Job Purpose:

• The Lubricants Trade Marketing Manager will be responsible for implementation of agreed brand and channel marketing initiatives, campaigns and other programmes to support the achievement of market penetration, brand health, business targets and loyalty both in B2B and B2C sectors.

Main Accountabilities:

• Work with Country Lubricants Marketing Manager to build the annual Lubricants Marketing Plan and monitor marketing budget expenditure and implementation
• Implement the Direct and Indirect marketing programmes for the target sector/channel, covering pricing (cross and multi-channel), product portfolio, training (including product & sector knowledge and sales skills), integrated marketing communications plans embedded in the country marketing plans.
• Drive local adaptation of global brand and sector materials and programmes (i.e. merchandising and promotions) where relevant to drive growth.
• Work closely with the Marketing Operations Manager to monitor and analyse data to understand brand, product and channel performance and trends across each sector.
• Work closely with other Trade Marketing Manager and Retail Lubricants Category Manager to pro-actively implement marketing communication and marketing support across all lines of business.
• Provide the relevant insights regarding market trends (customer and competitor) as inputs in the development and review of business/marketing programs and identification of growth opportunities.
• Continuously monitor business performance across channels and work with the Lubricants Marketing Manager and Sales & Marketing Manager to develop corrective action plans to stay on plan.
• Work closely with the sales teams (FBAMs) and Front Line Technical Services (FLTS) team to support value selling and implementation of B2B Customer Value Propositions (CVP) and Pipeline (SPANCOP) management initiatives.
• Ensure all marketing activities are evaluated in terms of return on investment, and that a Post Investment Review is carried out post activities.
• Coordinate and support on-ground implementation of agreed marketing initiatives by the distributors.
• Manage third party marketing agency relationships and interfaces to ensure delivery of relevant brand and channel initiatives.

Marketing Planning & implementation

• Participate in the development of the country marketing plan covering key brands and channels in liaison with the Lubricants Marketing Manager as per the VE Lubricants marketing planning calendar
• Manage implementation of agreed lubricants brand and channel (B2B & B2C) sales & marketing initiatives - including concept development, actual implementation directly and through third party agencies where appropriate, within agreed budgets.
• Manage implementation of B2B customer value propositions (CVP) and pipeline (SPANCOP) management by the sales teams and Frontline Technical Services (FLTS) Team.
• Monitor impact of marketing initiatives to ensure delivery of target return on marketing investments (pre and post implementation)
• Manage agency relationships to implement agreed marketing communication for assigned brands and channel initiatives.
• Support and participate in the on-ground implementation of distributor marketing initiatives, agency supervision and performance evaluation on need basis.

Key Challenges:

• To be able to implement simultaneous activities and programs on time and on budget, producing the agreed top line growth.
• Success in this role will require a close relationship with sales, technical team, country marketing and key distributors. In addition, a thorough understanding of the external market and competitor activities is essential

Requirements

• A university degree preferably in business, marketing or related field.
• At least 4 years of experience in a marketing or marketing support role or environment with strong analytical skills.
• Ability to think strategically and to translate new concepts into operational plans.
• Ability to draw insights from data and communicate them to different audiences with ease. Good understanding of Retail and B2C markets.
• Strong value chain; Pricing; Channel management & Route-to-Market (RTM) competencies.
• Strong proven commercial skills and judgment.
• Strong customer orientation.
• Ability to manage complex projects and handle numerous relationships.
• Strong interpersonal and excellent organisational skills.
• Experience in Fast moving consumer goods (FMCG) setting and digital marketing is an advantage.
• High proficiency in Microsoft Excel, PowerPoint and other common computer programs.

Job Purpose:

• Provide End-to-end technical support for retail automation solutions across all OUs. This includes SLA management, vendor performance management, release management, analytics, and solution architecture support for local and central project teams.

Main Accountabilities:

• In charge of ensuring the integrity of the Automation Solution and infrastructure (Telecom, Solution, DOMS, FCC (ATG), Tagging, POS, Printer and other forecourt devices installed at the station (Pumps, Price Pole, …)
• Automation solutions
  • GVR Retail Solution Fuels and CR (Promax & Ligo)
  • SAMD Retail Solution Fuels and CR ( Integra)
  • Other industry-standard Automation Solutions
• Monitor and track key services on the infrastructure for capacity and demand, identify capacity constraints and provide analysis.
• Support Model Adherence (incl. Call logging Process, Incident & Problem Management, Change Management , Warrantee spares, etc.)
• Undertake audits/inspections as required to confirm that systems/services/equipment is operating as it should and is being maintained to acceptable standards.
• SAP Business Processes
• Manage bug fixes with the Solution providers
• Monitoring & maintenance of Interfaces to other solutions (SAP, VRPT, e.t.c)
• Manage provider-submitted change requests and ensure successful deployments.
• Work with other departments to provide regular statistics on QA tasks.
• Perform tool evaluations, participate in creation of standards and guidelines along with QA team members.
• Master Data Integrity (and best practices)
• Ensure that best practises are shared across OUs.
• Information Security Compliance
• Analyzing, Troubleshoot and documenting test results.

Key Challenges:

• The skills and knowledge have to be kept up-to-date in line with the changing Vivo Energy business application portfolio.
• Maintain appropriate relationships with key stakeholders whilst still being able to constructively challenge.
• Professionalism, be an excellent team worker
• Work effectively across all multiple countries and hardware/software solution providers.
• Customer Focus: Represent the customer case; understand the business of the customer and deliver consistent and effective support

Requirements

• Creative and critical thinker with strong problem-solving skills
• Excellent written and verbal communication skills
• Highly organized, creative, motivated, and passionate about achieving results
• Good knowledge of Retail Site Automation, operations and Telecommunications infrastructure
• Basic SQL and Web Knowledge
• Good Basic Data Analytics
• Excellent interpersonal skills and team player
• Excellent root cause analysis skills
• Project Management Methodology
• Generic Payment and Payment Integration Knowledge would be beneficial

Job Purpose

This role is to ensure the integrity of transactions LOBP stocks (physical vs accounting outputs)

• Timely reconciliation of finished goods stocks.
• Timely daily reconciliation of stocks and variance explanation signed off.
• LOBP Focal Point LOBP for creating new customer in SAP.
• Export order coordination.

Continuous spot stock audits to ensure FIFO compliance.

Main Accountabilities:

Stocks Management.

• Ensure accurate handover of finished products from filling floor to warehouse daily.
• Ensure daily finished goods inventory reconciliations both SVLK and VEK inventories of goods under SVLK control.
• Ensure daily close out of inventory cycle count differences.
• Continuously review shelf life and state of finished goods and packaging materials in LOBP to prevent obsolesce. Liaising with laboratory and production teams to undertake any corrective actions to salvage absolute write off.

SAP Transactions Management.

• Responsible for the integrity of SAP finished goods transactions (book vs physical) between physical and SAP book stock. Follow up for daily closure of any differences.
• Conduct SAP transactions integrity checks on a weekly basis and highlight any open/incomplete transactions. Monitor the actions necessary to redress the anomalies SAP.
• Oversee monthly stock take and pre stock activities to ensure all process orders and purchase orders are closed before stock take and ensure timely and accurate posting of monthly counts in SAP.
• Undertake process integrity reviews/audits monthly for all inventory transactions in SAP against physical documents processed for these transactions to verify process integrity.

Export Markets Co-ordination.

• Review export trucks availability as per ERD’s to ensure timely and accurate dispatch as per loading order. Follow up corrective action with Logistics Manager and planning to optimize performance and improve OTIF.
• Review all received export PO’s from planning teams and maintain a tracker for executed orders and pending orders with clear action plans. Follow up on comments in back-order report made by planning.
• Follow up on export documentation with clearing agents to ensure timely release of export trucks from the depot. Manage all copy documentations and archive for safe custody.
• Coordination of weekly Export OTIF RCA.
• Ensure transfer of all export deliveries within the month to the expo location (SAP) to achieve OTIF KPI.
• Ensure that there are optimal stocks at MSAT enough to cover Exports through timely communication sent weekly and advising the planning department on the NIL and LOW stocks in MSAT on a weekly basis.

Account Management.

• Focal point for creating new customer accounts in LOBP.
• Coordinate releases as per MoA in case of manual loading request, back-order release, and manual invoicing for release from the depot.
• Monthly circulation of block invoice of all loadings done within the month to export markets to ensure timely payment and release of accounts.
• Manage monthly capturing of orders and following up raising of all credit notes in SAP for all pricing variances in the system per market as per procedure.
• Ensure daily circulation of the sales performance tracker ensuring visibility of the monthly sales forecast and pending open orders to load and invoice out to meet the business sales plan.
• Coordinate the weekly export order review meeting with planning teams to ensure customer gets products on time in full.
• Communicate readiness notification to all export customers after confirmations of availability of all products by the planning teams and production teams in the weekly review meetings.
• Fill in for Logistics Manager in times of absence. Make executive decisions, hold meetings, and provide accountability.

IPS Management.

• Ensure accurate Inward Processing scheme (IPS) end to end weekly reconciliations.
• Ensure the integrity of IPS transactions in SAP. Monitor the FG invoicing and actions necessary to redress anomalies in SAP.
• Maintain a tracker for IPS executed orders and pending items with clear action plans.

Requirements

• Minimum Degree in supply chain management or Equivalent
• Experience in operations 2 years and above.
• Experience in Accounting and or Audit processes will have an added advantage.
• Good communication skills with both colleagues and third parties
• Customer service experience and exposure to handling freight forwarders will be an added advantage.
• Ability to work under pressure, long and odd hours including weekends when necessary.
• SAP Knowledge preferred.

Functional Competencies:

• Manage and Drive and Own performance - Knowledge
• Work and lead in Teams - Knowledge
• Exports Co-ordination and Administration - Skill
• Compliance, control & exposure management - Knowledge
• Logistics Management - Skill
• Customer Management - Knowledge

Leadership competencies

• Seeks and provides feedback
• Passionate about Logistics and warehousing
• Customer focused while being Cost & Safety conscious.

Key Challenges:

• Ensure controls are always adhered to.
• Timely and accurate dispatch of finished packed products.
• To act as the CSC-Depot focal point for LSC in coordinating export deliveries.
• Export truck turn around and Gate to Gate management process.
• Ensure timely and accurate documentation of all orders to eliminate delays and customer complaint.
• Work and lead in Teams.
• Management of Communication and External stakeholders Expectations.
• Management of IPS.

Job Purpose:

Support Delivery of expected Retail Lubes Volume, Grow sell-out of lubes at station, Enhance clean, Hygienic and bright stations/service bays, execute lubes marketing initiatives to improve sell out, maintain and develop strong customer relationships, whilst at same time adopting defend and growth strategies.

Principal Accountabilities:

Sales

• Ensure Site meets Monthly Target for their Lubes Volume.
• Ensure LPG targets are met per site
• Increase Lubricants Sales through retention and recruitment of new customers at assigned sites.
• Push for LPG Sell-out and recruit new customers
• Push to grow LPG sales to increase our market share
• Ensure Lubes sales record and OE elements (AVA) compliance at 100%. Through recording, Observing and analysing site’s Lubricant sales (Especially high turnover SKUs) Weekly
• Build rapport & maintain good relationship with all customers and TMs
• Contributes to Sites success by meeting Lubricant Sales Goals
• Market monitoring and Intelligence – Maintain database of the market size, competitors and market shares. Provide regular market intelligence such as pricing, new customers, competitor activities etc.
• Defend business from competition by working along with OS to aggressively follow-up on site lubes prospects around the station to make purchase. And Identifying specific site lubricant sales opportunities and following through in assisting stations to acquire such customers
• Ensuring Retail sites compliance with lubes stocks availability, visibility and active selling (AVA). Carry out regular equipment audits at customer sites and advise / take timely remedial action. Liaise with Engineering where necessary on equipment installations, maintenance and other technical requirements.
• Make sure LPG cages are well merchandised, Branded and price well displayed
• Monitor LPG stocks at stations to avoid stock-outs
• Monitor Cylinder Float holding per sites
• Conduct Basic trainings to OS on product knowledge

Clean, Hygienic and Bright site

• Enhance Clean, Hygienic and safe site by ensuring CSAs/OS/mechanics/Qms have complied with proper PPE & Clean uniform
• Conducting site Audits through check lists to ensure clean and bright standards at sites are adhered to
• Ensure proper merchandising of MDUs, cleanliness of service bays, and good housekeeping at service bay

Marketing

• Ensure proper execution of customer value propositions (CVPs) for initiatives such as VRPT (Vivo Retailer Portal Tool), Service Bay/Motorbike booth Operations and Pitstop/free checks execution at forecourts
• Continuously Execute Marketing initiative to improve sell out (AVA agenda, Cheki Mbele initiative) etc.

HSSE

• Undertake service bay HSSE and Cleanliness audit at each site visit.
• Do TNT/PI reporting for service bay/Customer Champions staff

Requirements

Job Knowledge, Skills & Experiences:

• University Graduate in Business or technical related fields
• Experience in customer account/relationship management, sales, negotiation, and business analysis.
• Results driven, with sound business and commercial acumen
• Good team Player, with ability to provide solutions that are creative and innovative
• Market/Competitive Analysis
• HSSE

Competencies :

Technical Skills

• Knowledge of Lubricants
• Knowledge of product specification
• Under Bonnet diagnostic techniques
• Customer Value Propositions:
• Stock management techniques
• Mastery of HSSE rules

Operational Skills

• Active Contributions in promotions and products launches
• Respect of work standards
• Ability to communicate with clients’/site staff/VE staff

Relationship Skills

• Capacity for sales (Active sales)
• The ability to work with site teams

Job Purpose:

• The FBAM (LPG Packed Sales) is responsible to lead packed sales in the country, in a highly competitive and rapidly evolving market.
• Packed LPG is sold through appointed distributors.
• The FBAM is required to deploy effective Distributor Management, Route-to-Market tools and build relationships with stakeholders to grow LPG (Afrigas) customer base, Volumes and penetration.

Principal Accountabilities:

The role holder is accountable to:

• Deliver both financial (margin/cost/Ebitda) and non-financial (volume/debt/business growth) LPG business targets through a disciplined and effective implementation of functional plans.
• Provide input in developing LPG business plans and strategies in Kenya, aligned with VE’s LPG vision, strategy and direction, to grow business / market share/ deliver T&R; and implement the same on the ground.
• Use available / defined tools to manage customer / distributor portfolio to deliver results.
• Propose and make changes necessary in the LPG Route-to-Market structure to increase coverage, penetration & throughput (CPT)
• Implement actions to deliver improved metal management, increase cylinder turnaround ratio (CTR), reduce loss of metal to grey market, and control cylinder revalidation costs.
• Manage credit in line with VE credit policy / Manual of Authorities.
• Provide accurate sales forecasts for effective S&OP process
• Support the LPG Sales Manager on working with Government and Industry to promote high standards, good practices and a level playing field through the development and enforcement of a robust regulatory framework for LPG.
• Market Intelligence gathering and reporting. Maintain data on issues such as market size, competition, market shares, pricing etc.
• Implement appropriate LPG marketing propositions & promotions, with support from Marketing.
• Conduct and support technical training for LPG distributors, their staff, and customers (including PoS’s).
• Manage the business in compliance with VE LPG HSSE requirements, policies and guidelines. This includes conducting regular distributor / POS audits.

Marketing

• Brand Promotion: Grow market share in assigned Sales territory. Assist in the planning and implementation of any LPG customer events earmarked for the particular financial.
• Promote the use of alternative payments methods (Pre-payments) for small volume customers and Resellers.

Supply Chain

• Provide accurate sales forecasts for effective S&OP process.
• Work with distribution to ensure smooth product delivery to customers.

HSSE / Technical

• Train customers and other stakeholders on product knowledge and HSSE.
• Address / Resolve all technical needs that customers may have.
• Deliver assigned HSSE plan items, including: site audits, toolbox and other HSSE meeting participation, PI identification and reporting, TnT engagement, Defensive Driving Compliance, Fitness to Drive, VEK safety rules / driving standards etc.

Key Challenges:

• Keep abreast with the rapidly evolving and increasingly competitive LPG market in Kenya, responding decisively and speedily to these changes, and at the same time endeavoring to remain ahead of competition.
• Effectively network with Retail team to maximize synergy and LPG sales thru retail channel.
• Participate in lobby efforts with Govt. and other stakeholders to enhance LPG Regulatory framework.
• Develop business plans for all distributors with stretching objectives and targets to enable both VEK and distributor maximize business opportunities in the market.

Requirements

Job Knowledge, Skills & Experiences:

• Bachelor’s degree preferably in Marketing with at least 3 years work experience in Sales & Marketing field.
• Previous hands-on experience in FMCG channel/distributor management, selling & negotiation, marketing strategy, customer relationship management.
• Good problem solving and communication skills.

Competencies:

Functional Competence

Minimum Level

• Selling and Negotiation - Knowledge
• Customer Relationship Management - Knowledge
• Market Awareness - Knowledge
• Customer Value Proposition - Knowledge
• Distributor / Channel Management - Knowledge

Leadership Competence

Minimum Level

• Maximizes Business Potential - Knowledge
• Lead Self and Others - Knowledge
• Deliver Results - Knowledge

Job Purpose :

To receive, test and issue results of fuel receipts into the terminal and samples from customers in an efficient manner whilst maintaining the required HSSE standards.

Dimensions :

‘Products’ include all the main product grades managed: PMS, AGO, V-Power, IK, DPK, HFO, AVGAS, ETHANOL, LUBRICANTS and LPG.

Organisation :

• Supply and Distribution (S&D) is at the heart of Vivo Energy’s business.
• S&D has the primary responsibility of managing and optimizing the physical supply chain. Our goal is to deliver the right product to the right place on time and maximises the overall margin potential across the different lines of businesses.
• Vivo Energy Kenya offers differentiated fuels: V-Power, Fuel Save Unleaded and Fuel Save Diesel.
• The MSAT Lab Analyst reports to the PQEL who reports to the Distribution Manager.

Principal Accountabilities :

• Ensure that fuels received into Mombasa Terminal conform to the National fuel products specification before their dispatch.
• Application and upholding all the requirements of ISO/IEC 17025:2017 – General requirements for the competence of Testing and calibration Laboratories.
• Liaise with stakeholders for facilitation of timely sampling and testing of products in vessels, storage tanks and delivery trucks/wagons after loading.
• Prompt release of test results but without compromise of product quality.
• Adherence to test method requirements in performing laboratory analysis.
• Proper storage and timely disposal of retained fuel samples as per the specified duration.
• Execute duties carefully yet efficiently whilst ensuring integrity of lab equipment and economic use of lab consumables.
• Perform and advise results of samples submitted from customer sites for analysis.
• Maintain high housekeeping standards at the lab and liaise with housekeeping staff for support as necessary.
• As the owner of all laboratory activities, liaise with maintenance supervisor to ensure that all items (including fire extinguishers) are in good condition. Also participate and sign off all works/projects touching on the laboratory equipment.
• Maintain the lab always locked when not available to ensure that only authorised persons are granted access.
• Maintain lab operations records/registers safely for ease of retrieval and audit trail and ensure and over for archiving is properly signed off.
• Spearhead activities aimed at improving product quality at the Terminal.
• Participate in the Fuels proficiency scheme for the lab.
• Participate in HSSE initiatives such as emergency drills, PI and near miss reporting, walk about and incentives scheme.
• Carry out duties as may be assigned by management from time to time.

Key Challenges :

• To ensure integrity, timeliness, and accuracy of product quality assurance tests at the Terminal. This requires detail and ability to work long hours with various people without losing focus.
• Prioritise work to minimise delays in feedback of results to the relevant functions.
• Keep abreast with the relevant functions on issues of new equipment technology, improvisation of the existing test methods and assimilation of new test methods.

Requirements

Job Knowledge, Skills & Experience:

• Degree in Analytical Chemistry or Equivalent.
• At least two years’ experience in a busy fuel testing laboratory.
• Zero tolerance for lack of controls.
• Should be self-driven, able to work independently to deliver results and honest.
• Ability to work for long hours without losing focus.
• Ability to pay attention to detail.
• Very keen on HSSE.
• Excellent Knowledge and application of ISO/IEC 17025: 2017 requirements.
• Experience in SAP is an added advantage.

Key Competence

• Oil Movements and Product Handling - Awareness
• Product & Product Quality Management - Knowledge
• Quality Control & Laboratories Operation - Skill
• Product Application and Technical - Awareness
• ISO/IEC 17025 - Skill
• Oil Condition Monitoring and Analysis - Skill
• HSSE Competences
• Product Classifications, Investigation and Reporting - Awareness
• Product Stewardship - Awareness
• Lead, Prepare and Apply HSSE Risk Management - Awareness

Job Purpose:

Overall, the role is responsible for supporting the development of marketing plans and programs for lubricants and measurement of implementation impact within the different Lines of Business and channels in the OU: B2B Direct, B2C Indirect, and Retail, through market analysis and deployment of appropriate market understanding and measurement metrics that meet the brand and business objectives. Specifically, the role should:

• Provide the relevant insights regarding market trends (customer and competitor) as inputs in the development and review of business/marketing programs and identification of growth opportunities.
• Participate in the development of the OU marketing plan and marketing initiatives in line with the country business strategy.
• Lead and own the lubricants S&OP, forecasting processes and the lubricants S&OP portfolio/product lifecycle management, price management, marketing research and marketing initiative post implementation reviews.

Principal Accountabilities:

Market Insights and Understanding

• Conduct brand, market and competitor analyses that feed into country lubricants marketing plan development.
• Coordinate, deploy and manage identified/agreed marketing research projects aimed at providing insights that inform product, brand and channel strategies.
• Continuously scan the environment to identify new opportunities and provide feed of suspects into the SPANCOP pipeline.

Product Lifecycle & Portfolio Management

• Manage the running of the Product Lifecycle Management (PLM) process from product introduction to withdrawal.
• Prepare business cases for new product/SKU introduction, underperforming SKU withdrawal and liaise with the Africa PLM Manager on business case approvals, product label/packaging development.
• Continuously analyze portfolio performance and make recommendations to achieve a robust portfolio that reflects the local market needs.

Pricing

• Conduct periodic value chain analysis, regular updates to brand maps for key SKU’s and make recommendations to extract maximum value and meet price positioning objectives.
• Monitor pricing performance for key SKU’s, including cost trends, provide analysis to inform pricing positioning and review mechanism for B2B customers.
• Ensure the master Wholesale & Recommended Retail list price is up to date and any changes are communicated to all relevant stakeholders.
• Provide new product pricing recommendations in liaison with the Lubricants Marketing Manager

Marketing implementation

• Provide support for key lubricant marketing projects and initiatives including evaluation of return on marketing investments (pre and post implementation, concept testing for new products, new product potential/market penetration evaluation, preparation of marketing investments business cases, ad-hoc analysis as may be required from time to time.
• Manage the procurement of marketing materials for agreed campaigns/marketing initiatives to ensure best value in liaison with CP/initiative owner and in compliance with CP policies.
• Monitor and challenge utilization of the SP&A as per planned marketing activities to ensure spent is within approved budget.
• Improve marketing communication decisions through analysis of the different media options and their effectiveness using appropriate marketing metrics.

Demand Panning

• Lead, manage and drive effectiveness in lubricant sales forecasting across the organization as the lubricant sales & operations process focal point to achieve business goals.
• Liaise with the sales team to capture any new activities that impact demand and sales forecast and make necessary adjustments to sales forecasts accordingly.
• Coordinate and convene the lubricants S&OP meetings in liaison with the Supply Manager and follow up to ensure agreed actions are closed out by all parties.

Others

• Support and participate in the on-ground implementation of marketing initiatives, agency supervision and performance evaluation on need basis.
• Monitor and control the Sales and Marketing budget.
• Provide ad-hoc analysis as may be required from time to time by the B2B/B2C Marketing Manager

Key Challenges:

• Strike a good balance between focus on the internal and external environments.
• Ensure alignment with multiple stakeholders, sometimes with competing needs and priorities.
• Achieve necessary influence to drive the lubricants agenda across different lines of business.
• Ensuring timeliness in provision of scheduled and ad hoc analysis from multiple and often independent sources

Requirements

• A university degree preferably in business, marketing or related field
• At least 3 years of experience in marketing with strong analytical skills.
• Experience in an FMCG setting and digital marketing while not essential is an advantage.
• Good understanding of Retail, B2C and/or B2B markets
• Ability to draw insights from data and communicate them to different audiences with ease.
• Good project management, communication and presentation skills.
• Self-motivated and individual with good commercial instinct and customer orientation
• High proficiency in Microsoft Excel, PowerPoint and other common computer programs.

Job Purpose:

This role will be conducted by a senior brand talent, who will :

• Be responsible for the delivery of the loyalty program and the analysis required for the marketing function.
• Manage the consumer loyalty program.
• Transition the loyalty program to a digital solution.
• Track all brand health KPIs, brand excellence at site and market share reports.
• Manage all marketing suppliers, supplier agreements, marketing contracts and track all payments.
• Work in collaboration with other internal stakeholders to deliver all company partnerships.
• Overall, this role supports the brand managers in executing brand campaigns, through data, planning, reporting and managing suppliers.

Principal Accountabilities:

Loyalty

• Program management
• Coordinator of different VE stakeholders to ensure VE is extracting maximum benefits from the VE Payment and loyalty programs
• Support the Payment and loyalty programs design
• Lead the payment and loyalty Marketing actions and execution
• Ensure a continuous enhancement and offer competitiveness
• Program management
• Coordinator of different VE stakeholders to ensure VE is extracting maximum benefits from the VE Payment and loyalty programs
• Support the Payment and loyalty programs design
• Lead the payment and loyalty Marketing actions and execution
• Ensure a continuous enhancement and offer competitiveness

Marketing reports & analysis

• Develop and monitor all reports that the department is to provide. Track the reports schedule regularly to ensure 100% delivery.
• Create and share monthly reports that will include but not limited to OPEX, SP&A, BPF and Industry Insights.
• Share weekly market intelligence report.
• Manage the Brand Protection fund to ensure we meet the group target and send quarterly reports to SBI.
• Manage and evaluate the ROI process for each campaign
• Maintain marketing records

Management of Capex, Opex & all marketing budgets

• Set-up relevant structures & processes to enable efficient management of the budgets.
• Track monthly the expenses incurred in the two budgets and share reports, give feedback, and reallocate amounts to the correct accounts where necessary.
• Plan and manage the marketing budget for the OU
• Identify new business opportunities, markets, and partners.
• Participating in negotiations to ensure value for money on the budgets. Balance quality/impact vs costs.
• Track the payments and accruals of SP&A.
• Participate in Supplier Management

Payments and accruals

• Develop systems and processes that will create a flow in the payment process and accountability.
• Manages payments on a day-to-day activity associated with the marketing departments to ensure that payments for work done are paid off within required period.
• Works in-sync with internal stakeholders in the financial process to remove any gaps that will stimulate inefficiency in the payment process.
• Manage all payment details for the department including quotations and rate cards that will assist in the process.
• Send accrual reports to the finance department at the end of every month so as to accrue payments that were not paid off in the previous months.

Key Challenges:

• The individual needs to work closely with internal and external stakeholders to ensure the department operates efficiently.
• An intensive role, which requires many hours in the office and out of office. Travelling is also part of this role.
• Will need to work effectively with internal staff and with other VE staff.
• Manage financial processes and ensure implementation of programs.
• Driving differentiation, identifying, and exploiting ways to increase brand value.

Requirements

• Bachelor’s degree in Marketing or relevant field.
• Category knowledge in Analysis, financial processes, and marketing intelligence
• Good understanding of the contracts and procurement process.
• Solid interpersonal and communication skills and the ability to work on cross-functional teams in both leadership and member roles.
• Strong presentation and writing skills.
• Analysis skills to not only present data but also summarize the findings and propose recommendations for future improvement.
• One must possess strong interpersonal skills and is a relationship builder.
• Must have a style that promotes respect, credibility and trust throughout the organization.
• Must be a business leader and a calculated risk taker.
• Strong project management skills.
• Strategic thinker and creative marketer.
• Results oriented and self-motivated.
• Excellent written and verbal communication skills.
• Strong Leadership skills.